Car Rental – Search, Compare, and Save up to 70%!
Guerin in Caldas da Rainha (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Great staff and service
Cons: No comments
Pros: Efficient and great staff
Cons: No comments here
Pros: Great response when I needed roadside assistance
Cons: Excessively high charge for utilising roadside assistance. Attempt to charge me for damage to the car that was present when I picked up the car without even consulting with me first.
Pros: At pick-up the agent was conversant in foreigh language (English) She provided a comprehensive review/explanation of car, functions, equipment, condition issues and changed the preferred language for me.
Cons: The condition of the car on pick-up was noted and I took photos of the items listed. At the drop-off there was a different agent. The condition issues should be photographed during the pick-up and compared to the drop off so that no questions arise.
Pros: Lucas spoke excellent English and was very helpful.
Cons: Confusion over the price when we picked the car up and… the long wait to have the deposit returned. Holding the deposit for 1 month seems excessive (and was not disclosed at the time of the rental) as we will have other car rentals in the weeks to come and this may impact our credit limit and ability to secure another rental vehicle with the same credit card.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of 1.85 EUR per day up to a maximum of 18.50 EUR per rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
A young driver fee applies to drivers under the age of 22.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
A deposit for a tank of fuel is required upon collecting the vehicle.
The deposit amount is 300 EUR–600 EUR + the fuel deposit, depending on the car group.
The deductible/excess amount is from 1180.80 EUR to 2980.00 EUR, depending on the car group.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
A deposit for a tank of fuel is required upon pick up.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
|
Top Suppliers in Caldas da Rainha (Downtown)
