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Pick-up location

Newcastle Airport (NCL), Newcastle, United Kingdom

Return car in same location

Pick-up date

Drop-off date

Driver's country of residence is United States of America (USA) and age is 30-65

GreenMotion at Newcastle Airport

Brunswick Industrial Estate, Unit 6, Browns Park, Newcastle upon Tyne NE13 7GD

0044 01 912 505 600

Pick-up instructions

"Green Motion Newcastle Airport is based at Unit 6 Browns Park, Brunswick Industrial Estate, NE13 7GD. When you arrive at the airport, please call the branch on 0191250 5600 and let them know that you need collecting. Once you have confirmed your pick up, follow signs for express pick up/ drop off leaving from the doors next to the Jet2 ticket desk. Once outside, cross the road using the zebra crossing to the main express pick up shelter closest to the exit barriers and wait for a Green Motion representative. The shuttlebus will arrive within 15 minutes. The shuttle bus service is only available for customers arriving to the airport with a plane ticket on the same day as the scheduled rental start date.The shuttle bus service is only available for customers arriving to the airport with a plane ticket, on the same day as the scheduled rental start date."

Drop-off instructions

Please clarify drop-off instructions with the provider upon pick-up.

Business hours

Mon:07:00-20:00

Tue:07:00-20:00

Wed:07:00-20:00

Thu:07:00-20:00

Fri:07:00-20:00

Sat:07:00-20:00

Sun:07:00-20:00

Key box

Customer Ratings and Latest Reviews

Overall value for money of your rental car

Ease of finding rental desk or representative

Efficiency of the car rental agents

Time spent picking up the car

Time spent dropping off the car

Car cleanliness

Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Australia

Mercedes Benz Vito

January 25, 2023

Pros: Very helpful and friendly

Cons: Nothing

United Kingdom

Volvo V40

September 2, 2020

Pros: The staff in Newcastle are friendly and very helpful and accommodating.

Cons: None that I can think of.

Australia

Kia Stonic

February 7, 2020

Pros: It is very hard to give positive feedback in this situation. As a female traveling by myself I feel I was taken advantage of from the very beginning. I have sent an email explaining that I feel this way and have not received any response.

Cons: When I dropped car off the guy looked around the car and then drove me to the airport in the car. To my utter surprise I was then sent an invoice and my credit card changed over $720 for an apparent scratch on the car, that I do not believe I was responsible for. After numerous emails I explained I was not advised that car was damaged at time of drop off or asked to sign anything so how can I be charged for something that someone else could of have done.

United Kingdom

VW Polo

October 16, 2019

Pros: Nothing

Cons: Rude Staff Difficult

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes

Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 500 miles per rental, Collision Damage Waiver (deductible: ~€ 1375.00), Theft Protection, Outside of business hours, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, State Tax.

Mileage policy

Mileage is limited to 100 miles per day.
For each additional mile an additional charge of 0.30 GBP per mile will apply.

Mileage limitations will apply if the car is to be used for crossing country borders.
Mileage will be limited to 100 miles per day for the entire rental period.
For each additional mile an additional charge of 0.50 GBP per mile will apply.
It is possible to purchase the Unlimited Mileage option for an extra charge of 7.80 GBP per day.

Driver requirements

Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

Maximum rental age is 80 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

The driver license must be written in Latin, Roman alphabet.
Licences issued in non-EU are not accepted.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, USA.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy. Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, additional ID showing home address (e.g. Utility bill), proof of entry/exit into/out of the country, bank statement or utility bill, boarding pass.
The following document(s): proof of home address (e.g. Utility bill), bank statement or utility bill must not be older than 4 months.
ID documents must be hard copies; documents held on mobile devices will not be accepted.
Please note that provisional driver license won’t be accepted.

Deposit and deductible policy

A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Additional excess conditions may apply for drivers who hold a licence from the following country(ies): Australia, Canada, USA.

In the event of damages to the car, without providing a police report, CDW and any other additional protection become voided.
The driver is fully responsible for the cost of the repairs for any damage to the mirrors, tires, undercarriage and all mechanical parts of the vehicle. This is not limited to the excess amount.

Payment policy

At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa.
The following payment methods are not accepted for payment: American Express, Cash, Debit cards.
All credit cards must be capable of the following: CHIP verification, PIN verification, Embossed; cards without this capability will not be accepted.
Credit card must be valid after rental period for at least 60 days.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).

Optional extras and services

Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Booster seat (4-10 years of age), Unlimited mileage.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available only by previous request.
Details are available from the rental company's reservation office.

Fuel policy

The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.

Additional information

The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Please note that the rental company will check for any endorsements or penalties (traffic offenses or penalty points) on renter's driver license and that renter may be refused the car if there have been any in the last 5 years.

Business hours

Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 240 minutes.

Pick-up & Drop-off

Mon:	07:00 - 20:00
Tue:	07:00 - 20:00
Wed:	07:00 - 20:00
Thu:	07:00 - 20:00
Fri:	07:00 - 20:00
Sat:	07:00 - 20:00
Sun:	07:00 - 20:00

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Car Rental – Search, Compare, and Save up to 70%!

GreenMotion at Newcastle Airport

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Newcastle Airport (NCL), Newcastle, United Kingdom

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