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FOX at Ontario Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: I had great service
Cons: Service was great
Pros: They offer me a 2020 camry and they gave me a 2018 camry with a horrible smell of cigarette and a lot of dents, and scratches
Cons: Shuttle bus took 40 minutes to pick up in Ontario Airport Plane was leaving at 7 am and rental office open at 6am Not able to communicate with local rental office because they don't provide a phone number
Cons: they don't give you option to choose the car eventhough you see similar car park at the same row, they pick one for renter. there were 7 people waiting but only 1 customer service and the other 3 employee were busy talking, didn't care people line up.
Pros: I did like the easiness of booking online and the cancellation policy. And the pricing was great for the days I had used the service.
Cons: I did not like that I was given false information over the phone. I did not like that when my husband I entered the office we were not acknowledged for at least 5 mins while the reps had a side conversation and did not speak to us. I did not like the way the rep spoke to me when I asked questions about the contract he was asking me to sign. I did not like the fact that there was a long line when I went to return the vehicle.
Pros: dropping off the car was quick.
Cons: shutle bus took 3 times longer than advertised and it was a hot day.
Cons: The agent was rude
Pros: the price and the car