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Europcar at Oaxaca Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: - We had an issue mid-way, the check engine appeared. We stopped at a Europcar desk on the way and the agent proceeded rapidly to the exchange of the car. We appreciated it.
Cons: - The car was 'ok', no iphone plug, no screen, quite old. - The check engine light up during our trip - The dropping off took a very long time
Pros: Personnel was attentive and courteous.
Cons: All additional insurance costs even though I have already purchase full coverage insurance. Europcar’s insurance services are outrages, whatever I have purchased through discovercars was worthless for them, and must purchase additional insurance to minimize the security deposit of $14,000. Europcar less expensive insurance cost me 2 times more of the value of the 3 days rental price. Never again
Pros: Nothing
Cons: Asked for 14,000 USD deposit if no insurance was taken
Cons: Europcar did not honor the insurance I purchased from Discover cars. They took out a deposit for the full value of the car from my credit card!
Pros: English speaking staff, clear rules and explanation of the insurance.
Cons: At pickup we received a car that had a light that wasn’t working. Luckily we found out while checking the car. It took ages to replace the light, then it couldn’t be replaced and the car had to be replaced. We got a much older car, and I’m not kidding, the back light was again broken. This time they could replace it but all took over 1hr. Very tired after our flight and this wasn’t a great start.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Acceptable proof of insurance must include name of the insurer, address of the insurer, proof of insurance that covers the rental vehicle for damage and liability, telephone number statement (as proof contact number belongs to driver).
If choosing to self-insure, the renter must provide an insurance ID card with exact coverage shown and the same name and address as on the driver license.
Insurance is accepted only if issued in the following country(ies): Mexico.
Renters who do not purchase insurance coverages from local partner, and who have not arranged for other insurance coverage that is valid in the country of pick up, may be personally responsible to supplier and/or third-parties for damages up to the full value of the rental vehicle and/ or for all damages caused to third-parties and their property.
More details about self-insurance requirements are available from the car rental company's reservation office.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 30 minutes.
Pick-up & Drop-off
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