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Europcar at Lapu-Lapu City Mactan Cebu International Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: very friendly and helpful staff
Cons: mix up on where we were supposed to return the car
Pros: The first car we rented in Cebu had no radio, the transmission had problems, and an annoying squeak which may have been a sign of another problem, but I wasn’t certain. Upon notifying th EUROPCAR staff, they brought a replacement car the same day to our hotel in Moalboal and it was an upgrade from the one I rented. The staff were kind, courteous, and went above and beyond my expectations. I was able to extend my rental very easily. I will use Europcar again.
Cons: The first car was in poor condition, but was replaced. It wasn’t easy to find the rental counter as it was in a different airport terminal than our arrival terminal and there were no signs for directions. I had to pay a person to guide me to it.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 60.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, ID card, credit card on a main drivers name.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 2 additional drivers.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Driving restrictions will apply to certain locations. More information will be available at the rental desk.
If the customer is late for a return for more than 30 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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