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Europcar at Bahias de Huatulco International Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Very friendly staff, did not try too hard to upsell Insurance.
Cons: Drop off was a little slow, but I suppose they were only being careful.
Pros: Relatively quick service, no hidden fees, respectful and helpful staff.
Cons: Took slightly longer than expected during pick up.
Pros: The agents were friendly until there is an issue and then they pretend they don’t understand English. Couldn’t pick up car initially at airport as the credit card machines would take deposit. Had to go to different office the next day to complete rental and pick up car. Lost a night of rental and cost of taxi to accommodation
Cons: We were provided an old car that was very worn and drove so roughly we had to exchange it along the way as it didn’t run well on our trip. The agents were very reluctant to help and also wanted to charge an exorbitant amt for a lost hub cap that was held on by zap straps and damaged from the time we got the car.
Pros: They are scammers, and I will NEVER use their service again.
Cons: STAY AWAY!!!!!! It took over 2 hours after they blackmailed me into creating a new reservation after they refused to accepted my third party reservation without an additional charge of $14,000USD.
Pros: Efficient shuttle
Cons: Car with many scratches. No condition report. Had to record condition by phone camera. Heavy sell on expensive insurance. Took over 1 hour to pick up vehicle.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 69 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Acceptable proof of insurance must include name of the insurer, address of the insurer, proof of insurance that covers the rental vehicle for damage and liability, telephone number statement (as proof contact number belongs to driver).
If choosing to self-insure, the renter must provide an insurance ID card with exact coverage shown and the same name and address as on the driver license.
Insurance is accepted only if issued in the following country(ies): Mexico.
Renters who do not purchase insurance coverages from local partner, and who have not arranged for other insurance coverage that is valid in the country of pick up, may be personally responsible to supplier and/or third-parties for damages up to the full value of the rental vehicle and/ or for all damages caused to third-parties and their property.
More details about self-insurance requirements are available from the car rental company's reservation office.
Details are available from the car rental company's reservation office.
Additional charges will be applied in case the car is crossing state or region borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.