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Europcar in Copenhagen (Downtown)
Gammel Kongevej 13,City-Office.
004533559900
Pick-up instructions
CITY-OFFICE (NO RETURN OF TRUCKS!)
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:30-17:00
Tue:07:30-17:00
Wed:07:30-17:00
Thu:07:30-17:00
Fri:07:30-17:00
Sat:08:00-14:00
Sun:08:00-14:00
Holidays (Office closed)
January 1
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
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The above prices are only approximate and were last updated at 10:40 AM on 12/13/24. Prices may vary based on the booking dates, length of rental, and car class.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Loss Damage Waiver (damage deductible: ~€ 670.00), Third Party Liability (TPL), Free modifications.
Rate excludes
The following surcharges may apply: Winterization fee.
Driver requirements
Minimum rental age is 20 years.
A young driver fee applies to drivers under the age of 26.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, proof of home address (e.g. Utility bill), flight information.
A young driver fee applies to drivers under the age of 26.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, proof of home address (e.g. Utility bill), flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At the time of pick up, customers will be required to pay the amount of the rental.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
For the Luxury, Premium, Fullsize, Cabrios, Special car group, a minimum of two credit cards issued on the main driver's name are required.
Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
For the Luxury, Premium, Fullsize, Cabrios, Special car group, a minimum of two credit cards issued on the main driver's name are required.
Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Austria, Belgium, Finland, France, Germany, Italy, Luxembourg, Norway, Portugal, Spain-Mainland, Sweden, Switzerland.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Austria, Belgium, Finland, France, Germany, Italy, Luxembourg, Norway, Portugal, Spain-Mainland, Sweden, Switzerland.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains, Winter tires.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
Winter tires are recommended during the winter season but are not mandatory.
Snow chains are allowed in icy/snowy conditions.
Snow chains are allowed in icy/snowy conditions.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 30 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 30 minutes.
Pick-up & Drop-off
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