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Europcar at Salalah Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: It was a smooth process to pick up the vehicle
Cons: The car provided was different than the one I booked. I booked a hatch back car and received a sedan car, making it difficult to load my large luggage pieces.
Pros: IT IS EASY
Cons: The employeR OF Europcar did not accept the car insurance paid through the discovercars website
Pros: If you didnt have any accidents or damage they car refund on money held on hold is immediate. In my case it was on the same day as i returned the car.
Cons: The car drop experience was harrowing, they have a dedicated place for drop off and the barrier does not allow the car. I had to rush to the desk in airport and they advised me to park the car in terminal parking and to leave the ticket inside the car. I tried to reach out to the contact number provided but there was no response even after repeated attempts to reach them. This was the only blip in the whole process otherwise it was a smooth experience.
Pros: The exit pass wasn’t working. We had to spend about an hour to get out of the airport. None answered the helpline.
Pros: Staff Car situation
Cons: No cash High prices exceptional SUVs
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 65.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English. Only physical driver's licenses are accepted (not digital versions). In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are not accepted for payment: Cash, Debit cards, Prepaid cards.
For the Special car group, a minimum of two credit cards issued on the main driver's name are required.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional charges will be applied.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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