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Europcar at Reykjavik Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: no fuss. helpful
Cons: discover cars stealthy removal of bonus - as above.
Pros: Car was clean and modern with unlimited mileage. We accidentally booked the car to be picked up at Reykjavik airport (which is the domestic airport) but the Europcar person at Keflavik airport changed our booking with no hassle.
Pros: Nothing
Cons: The drop off member of staff
Pros: Drop off was fine although May have offered a terminal drop off rather than make us walk with bags to terminal.
Cons: We have to wait 2.5 hours in line to pick up car. Lack of checkin staff and inefficient process. Poor customer service. Other car rental desks such as Hertz, Avis and budget were far more efficient.
Pros: Very straightforward and easy process to pick pick and drop off.
Cons: Our friends had a terrible time with their car as there was no instruction provided on the specific way to start it (involving 3 consecutive buttons in order).
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Minimum rental age is 20 years for car group Economy, Intermediate, Fullsize.
Minimum rental age is 23 years for car group Luxury, Premium, Special, Oversize.
A young driver fee applies to drivers under the age of 20.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 14.10 until 14.04) Winter tires are included in price. Delivery/Collection service is available only by previous request.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 30 minutes.
Pick-up & Drop-off
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