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Ecovia at Porta Nuova Train Station
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: As usual the car's wipers were in bad shape - they should remember to change them once in a while.
Cons: The Electronic key problem
Pros: The snow chains were brand new
Cons: They refused to accept my driving license, despite the fact that is in English, and forced me to purchase a full coverage for 36 euros a day on top of the full coverage policy I purchased prior to the renting through a separate agency.
Pros: Easy to make booking, affordable prices.
Cons: The car rental agents didn't explain the motorway tolls system. There are different types of payments and different lanes on gighways to choose. As a foreigner I find it diffucult to read the road signs since English is not commonly used in Italy.
Pros: -The agency staff was very kind and helpful both at the reception and at the handover. -I liked the fact that they did a free upgrade from a VW Golf to a VW T-cross
Cons: - I didn't like the fact that I couldn't spray liquid on the windshield because the system wasn't working. Initially I thought that there was no liquid in the bowl and when I wanted to refill it I found that it was full, so I had to use water from a bottle several times! - I didn't like the fact that although it was specified before the rental that the cars will have winter tires and chains that can be installed if necessary where the atmospheric conditions and the condition of the road require
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information. Renters from the following country(ies): Italy must provide the following documents: proof of home address (e.g. Utility bill) in order to collect the car.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Information on the exact fee amount is available by request.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, France, Germany, Liechtenstein, Luxembourg, Netherlands, Slovenia, Spain-Mainland, Switzerland, San Marino.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 01.10 until 15.04) Snow chains are included in price.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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