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Autounion at Pristina International Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Excellent service I won't go anywhere else next time I visit kosova
Cons: Kurgjo
Pros: Auto Union was very professional in service
Pros: Väldigt bra
Pros: I can not say I like something about it. Because this has been the most nightmarish car renting experience to me.
Cons: They provided an nvalid cross border document and I had to pay extra insurance for each border-crossing. Basically they charged me 50€ for nothing. Plus, When I had to drop of the car the personnel was not in his place. They made us wait at the airport more than 35 minutes. I nearly missed my flight and got stressed because of him. He also was a bit rude. While I was recording him when he was late to come and pick up the car, he tried to push my phone away.
Pros: Its good good guys too deal with
Cons: N/a
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 21.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 66.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
Maestro, American Express, Diners, Debit cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Albania, European Countries. Driving vehicles to the following country(ies) is forbidden: Belarus, Bosnia and Herzegovina, Bulgaria, Moldova, Romania, Russia, Serbia, Ukraine.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
During winter season (from 15.11 until 15.03) Winter tires are included in price.
The first additional driver is allowed free of charge.
Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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