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Autounion at Mombasa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Everything went okay and the deposit was returned when I dropped off the car.
Pros: ZERO
Cons: First they tied to overcharge me for the deposit - said couldnt take payment in currency stated on agreement - then wanted to give me a poor exchange rate for their own currency - no jack with car, wasted nearly an hour returning to the office for a jack, rep said they could drop us at the SGR from the Airport upon return, arranged a time later than contract date to return car to suit Autounion dropping another car at the Airport - they wanted 40 euros for the journey - of 8km - refused
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
For rentals more than 7 days mileage is unlimited.
Details are available at the car rental company's reservation office.
A Young driver fee is not applied.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express.
Cash, Cheques, Diners, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
The supplier will hold the vehicle for 120 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.