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Arena Rent A Car at Aqaba Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Friendly guys
Cons: Deposit took a while to get back, we had to contact the rental before they canceled, also no one was there when we returned the car, so that was a but wired.
Pros: ARENA is very nice company and Mohamed is very polite and fast :))
Cons: Maybe, if I have to say something, the car was a little bit dirty on the back seat, but who cares :))
Pros: Fast pick up and drop off. Return the deposit within the next working day.
Pros: The customer service
Cons: Nothing to mention
Pros: Price competitive good cars
Cons: The representative was very impolite and did not care about us.
Pros: Easy procedures, kind personnel
Cons: The car wasn't old, it was really slow going up hills the window wasn't always working
Cons: Very quick process
Pros: the service and Flexibility !
Pros: The employee was so kind and professional. The car was very clear and functional. Everything else went perfectly.
Cons: the fact that they do not reverse the deposit in front of the customer
Pros: They provided a really cool child seat and gave me a bigger car than the one I booked.
Cons: We were 3 women travelling…There was a big queue to pick up cars and despite being in this queue, we were overlooked so that men could be served before us. It may be the done thing in Jordan but I am not used to this discrimination. Mohammed was very busy with sorting cars but was polite when he got round to serving us. On drop off we waited 50 mins for a representative from Arena to turn up so that we could return the car. He was brusque with no apology for keeping us waiting.
Pros: Return back all deposit.
Cons: they didn't bring a car seat to pick up, fuel was around 0. In the end, they said that we lost the police report.
Pros: Nulla in particolare
Cons: Auto vecchie e mal funzionanti. Con una siamo rimasti a piedi. Con la successiva che ci hanno dato si aveva difficoltà ad inserire la marcia di avanzamento e la retromarcia
Pros: They were kind enough to upgrade the car. The agent we received the car from was very friendly and helpful. He also made sure the deposit was released the day after drop off.
Cons: They were inflexible with the time returning the car. Even though I only picked up the car at 7pm, they still wanted payment when I requested 1 hour later drop off at 5pm. The returning agent was not very friendly over whatsapp and also very slow in response.
Pros: Friendly, professional, efficient.
Pros: Very polite and efficient guys at the office
Cons: Nothing to complain
Pros: Efficient and friendly
Pros: Quick, efficient.