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Al Thuraya Car Rental in Aqaba (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Easy and respect
Cons: Nothing
Pros: Beyond the misunderstanding in the time to pickup the car, I appreciate the goodwill of the representative to come once again to agency and the detailed inspection performed before I leaved with the car.
Pros: Nothing had a negative impact on my trip ، A lot of wasting time and driving for repairs
Cons: They always try in devious ways to make you pay more money ، If you want to have a bad holiday go to them
Pros: The car was not cleaned inside, but it was not a problem, as it worked as it should. But this is my only complaint.
Pros: ?
Cons: They did not want to give the deposit back with false explanation it should cover a virtual damage which is covered by the TPL insurance. I got all their lies in a written form. They constantly lie in many ways and wasted a high amount of my time. As the accident happened, neither me or the police were able to reach them entirely (ca 9pm-1am). They wanted 3x higher rental fee for prolonging the rent. They did not give me any confirmation for this prolonging. The car had no working radio.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An administrative charge of 3 % will apply for payments made using the following card(s) MasterCard credit card, VISA credit card.
A young driver fee applies to drivers under the age of 26.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: passport, valid driver license, credit or debit card on a main driver's name, booking voucher.
A deposit will be charged if one of the following cards is used: Debit cards.
The following payment methods are accepted: Cash, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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