Albuquerque International Airport (ABQ), Albuquerque, USA - New Mexico
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Driver's country of residence is United States of America (USA) and age is 30-65
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Ace Rent a car at Albuquerque Airport

Alburquerque International Sunport , 3400 University Blvd Se, Albuquerque
001 5 053 731 050/ 001 5054 375 809 / 001 8 882 233 952
Pick-up instructions
Albuquerque International Sunport uses Rental Center shuttles to transport customers to the airport rental car center. The shuttle runs 24 hours at 5 minute intervals.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-23:30
Tue:07:00-23:30
Wed:07:00-23:30
Thu:07:00-23:30
Fri:07:00-23:30
Sat:07:00-22:00
Sun:07:00-22:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United States of America (USA)
Toyota Corolla
May 7, 2024

Pros: no line at pickup

Cons: car had a leaking tire

United States of America (USA)
Toyota Rav4
April 26, 2024

Pros: Pleasant and knowledgeable reception agent

Cons: No support in car lot coming and going. Car lot # was not identified. Return car Lot was full.

United States of America (USA)
Toyota Rav4
March 26, 2024

Cons: Picking up the car was very time consuming. Not enough agents, very slow process.

United States of America (USA)
Toyota Corolla
January 17, 2024

Pros: We received an upgrade due to limited availability.

Cons: Picking up the car took a long time due to limited availability.

United States of America (USA)
Kia Rio
November 25, 2023

Pros: Easy going, helpful.

Cons: Window were waterspotted and hard to see out of at night. Clearer return instructions in the car would be good.

United States of America (USA)
Toyota Rav4
September 7, 2023

Pros: Quick and easy to get the car.

Cons: The windshield inside of the car was filthy. With sun shining I couldn't hardly see where going.

United States of America (USA)
Hyundai Kona
August 25, 2023

Cons: Just poor customer service, from my needing asstance to fix my tire. NO HELP when i called

United Kingdom
Hyundai Accent
July 29, 2023

Pros: They were brilliant - friendly, quick and helpful

Cons: Nothing

United States of America (USA)
Hyundai Kona
July 2, 2023

Cons: Car without a full tank of gas and they didn’t want to compensate me

United States of America (USA)
Toyota Camry
June 7, 2023

Pros: Ace was outstanding and agents were very efficient

Cons: Because Discover cars is 3rd party, the receipt at the counter when I turned the car in didn’t contain info that car was returned. It only showed the rate that I paid. Also the insurance was through Discover Cars. I did not see a domestic phone number or way to contact Discover Cars if there had been an issue.

United States of America (USA)
Nissan Kicks
May 11, 2023

Pros: The staff was nice and quick

Cons: I wish the rental agent at pick up would have let me know that there wasnt a gas station on the same exit from the freeway as the rental car return lot. Had to turn around to go out to get gas. Would have been nice if he would have mentioned that as it added 15/20 mins to the return process. I had to go back to the freeway, go back to the previous exit and get gas. Then back track to the rental return lot.

United States of America (USA)
Volkswagen Jetta
April 28, 2023

Pros: They even told us a wonderful place to have lunch! Quick and easy transaction with the car, too.

Cons: Everything was fine

United States of America (USA)
Toyota Rav4
April 21, 2023

Pros: Staff was very friendly and efficiant

Cons: Shuttle times back to airport upon returning vehicle.

United States of America (USA)
Nissan Kicks
March 30, 2023

Pros: It was relatively quick and easy.

Cons: The final billing process was riddled with errors.

United States of America (USA)
Toyota Rav4
March 30, 2023

Pros: I think we got a good deal at pickup. The agent was very friendly and told us the late return fees would be waived.

Cons: Apparently the things that were promised at pickup were not communicated to the agent that added extra charges after we dropped off the car. We had to catch a late night flight, which is why we requested the late drop off.

United States of America (USA)
Nissan Kicks
March 6, 2023

Pros: Price

Cons: Car was not ready even through we were 30 minutes early. They gave us a different car but it was not clean on the inside from prior renters.

United States of America (USA)
Nissan Kicks
March 5, 2023

Pros: Quick

Cons: No wiper fluid so had to stop to buy a gallon. No receipt given, so did not know total cost. Wanted to check if anything had changed or been added since this was first time using your car service

United States of America (USA)
Toyota Camry
March 5, 2023

Cons: I booked a full size car and was given a compact car without mentioning that it's a downgrade. As a result the ride was uncomfortable and the car was not spacious enough for my needs. Very bad an unprofessional! I will never use ACE rental or recommend anyone ACE rental.

United States of America (USA)
Toyota Rav4
March 2, 2023

Pros: Short line and great customer service at pick-up

Cons: I never received a copy of my invoice post drop-off, that is a problem.

United States of America (USA)
Toyota Camry
March 2, 2023

Pros: only value was price

Cons: you expect basic features of a car to work, especially those that apply to the environment (e.g. wipers in a known snow/rain area), that was not the case, also the workers, while nice, were sub-par in performance, I was told an "estimate" of time clearly out of fear of committing, but being that I committed money I should have been provided a better answer, and again I was told I would be provided a refund, that has yet to happen

United States of America (USA)
Toyota Rav4
February 11, 2023

Pros: Fast and friendly personnel throughout

Cons: N/A

United States of America (USA)
Hyundai Accent
January 30, 2023

Pros: The car was clean

Cons: Price gouging. I spoke with Ace but they didn’t care

United States of America (USA)
Toyota Rav4
January 29, 2023

Pros: It was great. Thank you to the people in Albuquerque.

Cons: Everything

United States of America (USA)
Toyota Corolla
January 21, 2023

Pros: Gave me free upgrade due to weather factors

Cons: Competent friendly and efficient

United States of America (USA)
Toyota Rav4
January 20, 2023

Pros: No one was in line when I picked it up so it was quick.

Cons: No one was there at drop off. Someone came as I was walking up and took the keys. They said they would send me a final receipt by end of day. I didn’t get it until the next day and it was incorrect. Could only get call center reps and no one there to fix error. Still waiting to what back from them.

United States of America (USA)
Toyota Rav4
January 19, 2023

Pros: Broken part in the front end. Required a second trip to agency to exchange the car for another car.

United States of America (USA)
Nissan Kicks
January 15, 2023

Pros: Very friendly agents, helpful. Would use them again!

United States of America (USA)
Volkswagen Jetta
January 4, 2023

Pros: The car was clean, and just what I needed. I could not complain about the price or, the ease, which I was able to rent the car.

Cons: At the Albuquerque office, I was a little confused at first, because the ace rent car sign said to go to the right. The ace rental office was actually all the way to the left.

United States of America (USA)
Hyundai Kona
January 3, 2023

Pros: It was affordable— or would have been if I wasn’t double charged.

United States of America (USA)
Toyota Rav4
December 12, 2022

Pros: I ended up getting in early for pick up and the car I reserved was not available, so I ended up upgrading to a larger vehicle upon suggestion of the rep.

Cons: Nothing

United States of America (USA)
Toyota Rav4
October 22, 2022

Pros: Great rental agency. No issues at all.

United States of America (USA)
Toyota Corolla
September 27, 2022

Pros: People were polite.

Cons: Car was provided to me while still wet. You can't see surface blemishes and scrapes when its like this. I saw a few minor cosmetic things only later after I had already driven off the lot and car dried off. Was worried I was going to get charged for those.

United States of America (USA)
Hyundai Kona
September 5, 2022

Pros: Clean car, able to switch from undesirable suv

Cons: Did not have what we wanted, tried to upswell instead of allowing even switch, downgraded to lesser suv and had to wait 20 minutes also

United States of America (USA)
Hyundai Elantra
August 14, 2022

Pros: They took a pkg from my car and lied about it.

Cons: Not fun.

United States of America (USA)
Nissan Kicks
August 11, 2022

Cons: The car broke down

United States of America (USA)
Toyota Camry
July 27, 2022

Pros: no service

Cons: no cars were available

United States of America (USA)
Kia Optima
July 22, 2022

Pros: Quick and Easy.

Cons: N/A

United States of America (USA)
Toyota Corolla
May 1, 2022

Pros: Cheap

Cons: Dirty damaged car, extremely challenging to reach customer service during rental period

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage (except for local residents), VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 21 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): Canada, USA.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, proof of liability insurance. In order to pick up the car, domestic renters must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, proof of home address (e.g. Utility bill), proof of liability insurance.
Insurance
If opting to self-insure, the renter must have a full coverage policy that includes the deductible, physical damage, and liability.

Renter must provide a proof of own insurance.

In case the customer does not have one of the insurances, mentioned above, the customer will need to purchase insurance at the counter.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
Only cards issued in the main driver's name are accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.

Crossing country borders is allowed to the following States: USA - Arizona, USA - Colorado, USA - Oklahoma, USA - Texas, USA - Utah.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services

Prices for extras are shown on the booking page.


Additional charges will be applied.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.

Spouses will not be charged the additional driver surcharge.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 240 minutes.

Pick-up & Drop-off
Mon:  07:00 - 23:30
Tue:  07:00 - 23:30
Wed:  07:00 - 23:30
Thu:  07:00 - 23:30
Fri:  07:00 - 23:30
Sat:  07:00 - 22:00
Sun:  07:00 - 22:00

Top Suppliers at Albuquerque Airport

Dollar
Dollar
Good 7.8 / 6 reviews
8664342226
3400 University Blvd Se
$46 - $95
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
SIXT
Good 7.8
+18887498227
3400 University Blvd SE, Albuquerque, NM 87106
$84 - $182
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Thrifty
Good 7.7 / 8 reviews
+18772830898
3400 University Blvd SE, Albuquerque, NM 87106, USA
$45 - $95
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Alamo
Alamo
Good 7.7 / 1 review
8443660504
3400 UNIVERSITY BLVD SE, BLDG K
$93 - $185
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Budget
Budget
Good 7.7
+15057643560
3400 University Boulevard Se
$59 - $137
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Enterprise
Enterprise
Good 7.7
+18443660505
3400 University Blvd SE Bldg K, Albuquerque, NM 87106
$97 - $212
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Hertz
Hertz
Good 7.7
5058424235
3400 University Se
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
National
National
Good 7.7
+18443660506
3400 University Blvd SE Bldg K, Albuquerque, NM 87106
$99 - $214
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Avis
Avis
Good 7.6 / 2 reviews
5058424080
3400 University Boulevard Se
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Advantage
Advantage
Good 7.5
8007775500
3400 University Blvd. SE, Suite N
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Payless
Payless
Good 7.5
5052476705
3400 University Boulevard Se
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
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