Brooklyn Coney Island, Brooklyn, USA - New York
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Driver's country of residence is United States of America (USA) and age is 30-65
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Ace Rent a car on Coney Island

3221 Coney Island Ave, Brooklyn, NY, 11235
001 855 5 500 008
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Key box

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United States of America (USA)
Volkswagen Jetta
February 17, 2024

Pros: I did cancel the pick up

United States of America (USA)
Kia Rio
November 26, 2023

Pros: I thought it would be inexpensive, but ultimately it was not.

Cons: See above.

United States of America (USA)
Volkswagen Jetta
November 25, 2023

Pros: I was charge $40 more for an upgrade that I didn’t request it. No cool I was told free of charge. No cool

United States of America (USA)
Toyota Rav4
October 20, 2023

Pros: We never got the car! I’m still waiting for my refund! Never again!

Cons: The white gentlemen at Ace Car rental was very rude and racists, ask for additional Identification and still refuse to accept the very same VISA card that was used for the booking!

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage (except for local residents), VAT (value added tax), Free modifications.
Rate excludes
An E-Toll is offered in order to avoid violation fees.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

Maximum rental age is 80 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): USA.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, proof of home address (e.g. Utility bill), proof of liability insurance.

Customers are only allowed to rent only if they agree to a credit check and their credit score is satisfactory.
USA - New York residents must use their own Third Party Liability and Collision Damage Waiver insurance policies.
To use insurance through your credit card to cover the vehicle, you must pay with and present that same card.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
Only cards issued in the main driver's name are accepted.

It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.

Maestro, Cash, Cheques, Diners, Debit cards, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Additional charges will be applied in case the car is crossing state or region borders.
Cross border rentals are allowed only upon previous request.

Crossing country borders is allowed to the following countries: Canada.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services

Prices for extras are shown on the booking page.

Additional charges will be applied.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.

Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.

Pick-up & Drop-off
Mon:  08:00 - 19:00
Tue:  08:00 - 19:00
Wed:  08:00 - 19:00
Thu:  08:00 - 19:00
Fri:  08:00 - 19:00
Sat:  08:00 - 19:00
Sun:  08:00 - 19:00
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