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Europcar in Siena (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The staff at Europcar Siena was incredibly helpful and informative. Definitely exceeded all of our expectations. Highly recommend!!
Pros: All the agents were friendly and worked to get us exactly the vehicle we needed. They were very efficient, answered all my questions, and watching their interactions with other customers was the same.
Cons: The kindness and professionalism
Pros: At drop off very easy, agent helped us get a taxi.
Cons: Same as all car rental places, they tried to upsell extras when we picked car up. Also, I typically rent at airports where they are quite flexible about pick up time but here we arrive 1 hour early and had to wait for the assigned time to get our car.
Pros: DiscoverCars appears to be a broker. We paid a deposit for no service. Europcar provided an overpriced rental car, but excellent service. We cannot recommend DiscoverCars!
Cons: Will not recommend DiscoverCars! The estimate was a little under $500., but was in fact close to 800.!!
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.
In addition to documents mentioned previously, the customer will need the following: driver license with photo. A digital driver's license will not be accepted — you must bring your physical driving license.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 80 % battery charge remaining.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.