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CRC Car Rental Company at Lisbon Prior Velho
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The service was great. Ms. Livia was a big help. She made sure I had everything I needed for my day trip to Algarve. Any question that I had she also answered thoroughly and she explained all the charges very carefully. I appreciated this because I've had bad rental experiences in the past with other companies. Dropping off the car was also a piece of cake. Mr. Rafael was there to collect the car and keys. He was very friendly and warm.
Pros: Lady handling vehicle swap and final return was extremely polite and helpful
Cons: Front desk representatives were impolite and waiting time over 1 1/2 hours. When presented with keys for vehicle, no introduction was made to advise of vehicle facilities, he simply took us to vehicle and handed over the keys!
Pros: There was absolutely no delay and service very efficient. Cannot recommended more highly. Prices very competitive. No hassles .
Pros: Nice clean facility and car in good/new condition. Recommend location outside of airport. Shuttle to airport available. Easy pick up and drop off.
Cons: Economy car is just that...economy. Car was fine but nothing special (lacking power). Agent was a bit grumpy, but efficient.
Pros: they were great! speaking proper English (not common in Portugal),
Cons: car didn't have android auto despite Anna's promise it would. I did not have more time to sit in the agency and changes cars etc. this is my only disappointment, and it's quite significant to me.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of1.85 EUR day up to a maximum of 18.50 EUR rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 85 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional charges will be applied.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 180 minutes.
Pick-up & Drop-off
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