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Arena Rent A Car in Amman (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Everything was perfect, the attention, the car, unlimited kms
Cons: THEY TRIED TO SAY THEY I HAD TO PAY FOR AN INEXISTENT CRASH . BUT IT WAS ONLY DIRTY . NOW I AM STIIL WAITING FOR THE REFONDABLE SECURE DEPOSIT . I WANTED TO DO A FULL RISK INSURANCE , BUT THEY DID'T WANT TO DO IT ( ??? ) .
Pros: The service provided was great.
Cons: The car was not the car we asked for, while it was larger the radio did not work fully, no USB, and the tires did not have tread on them, or the breaks needed replacing. The car skid when turning at 30m/h and was not safe to drive for a long distance. We had to drive extremely slow the entire way.
Pros: Very quick to collect and drop off and the process was seamless.
Cons: They have multiple locations on Google maps - one which is no longer operated and that's the one I went to first!
Pros: These guys were great!!! Very helpful, very accommodating, couldn't ask for any better customer service. Highly recommend this business!
Pros: Quick and good value for money, they allowed a drop off at a different location.
Cons: At drop off I was told that I had speeding fines with no evidence. When challenged this was dropped
Pros: l'etat de la voiture
Cons: l'agent nous demande notre carte bancaire et commence à remplir un document avec les codes de notre carte bancaire (meme les 3 chiffres au dos de la carte!!!) sois disant pour pouvoir nous rembourser la caution. nous avons refusé ! depuis quand sommes nous supposés communiquer le code a 3 chiffres? c'est de la malhonneteté!
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 70.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 1 additional drivers.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
Pick-up & Drop-off