Can I bring an electronic copy of my documents?
When it comes to rental paperwork, having the right format makes pick-up a breeze!
For your driving licence, passport, and credit card, it's best to bring the physical originals.
The great news is that your rental voucher can usually just be shown right on your phone!
What is accepted at the hire desk:
It's essential to have your actual, physical credit card, driving licence, and passport or ID to hand.
Because of standard insurance guidelines, the desk agents aren't able to accept photos, scans, or photocopies of these documents.
While contactless payment methods like Apple Pay, Google Pay, or virtual cards are incredibly convenient, hire desks usually need a traditional physical plastic card to process your security deposit.
Most suppliers are happy to accept an electronic voucher displayed right on your mobile screen!
This is perfectly fine unless your specific voucher mentions 'PRINTED COPY REQUIRED'.
Taking a quick look at the "Hire conditions" link in your confirmation email is a good way to double-check, as a few suppliers might need a paper copy to get you on your way.
💡 Did you know?
Even if you use a handy government-issued "Digital Licence" app on your phone at home, international hire desks usually aren't able to accept them just yet.
Sticking to the physical card is the absolute best way to ensure a smooth start to your trip!
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