What is covered by Sincera?

Sincera Insurance offers a comprehensive Full Coverage protection plan designed to reimburse you for out-of-pocket damage costs. It also covers repair costs for vulnerable parts of the car that standard rental policies usually skip, protecting you for up to €3,000 per trip!

Step-by-Step Guide:

1Drive Protected:Your coverage includes damage to the vehicle's bodywork, roof, undercarriage, tires, wheels, windows, mirrors, and lights, along with protection for theft and vandalism.

2Handle Emergencies:Sincera covers helpful incident-related costs, like roadside assistance, towing, and even taxi expenses (up to €300) to help you safely get away from an accident scene.

3Manage the Deposit:Since Sincera is a reimbursement policy, the rental desk will still need you to leave a standard security deposit. If the local team charges you for any damage, you simply pay the supplier first from that deposit, and then request a reimbursement from Sincera.

4File a Claim:To keep things simple and fast, Sincera processes their claims directly through their dedicated portal at SinceraInsurance.com, rather than through our general "My Booking" page.

What Customers Often Expect vs What Actually Happens:

Expectation: "I accidentally put the wrong fuel in the car, and I know coverage usually skips that."

Reality: Good news! Sincera actually covers misfueling-related costs, including draining the tank and repairing any engine damage.

Expectation: "I can just file my claim whenever I get home and settled, even if it takes a few months."•

Reality: To keep the process moving smoothly, Sincera asks that you notify them and upload your documents within 90 days of returning the vehicle. Filing within this window helps ensure they have everything they need to approve your claim!

💡 Did You Know? Sincera coverage even includes "Immobilization Charges" (the fees the rental company charges you for their lost earnings while the car sits in the shop being fixed) and Lost Key/Lockout costs!

What To Do Next:

If you're ready to make a claim, simply visit SinceraInsurance.com to easily submit your documents within that 90-day window. You can also review your specific coverage details right there on their site!