Who is RentalCover?

RentalCover is our trusted global partner and a leading provider of car rental protection. When you select “Full Protection” on our website, the coverage itself is provided and managed directly by them.

Step-by-Step Guide:

1Reimbursement ModelRentalCover works on a reimbursement basis, similar to our other protection products. If damage occurs, the rental supplier processes the charge on your card first. After, you can submit the receipts and documentation to RentalCover so they can reimburse the eligible costs.

2Independent ManagementEven though the car rental was booked through DiscoverCars.com, the protection policy is managed directly by RentalCover, including policy details, claims, and support.

What Customers Often Expect vs. What Actually Happens:

Expectation: "If I have questions about my coverage or need to file a claim, DiscoverCars can help me directly."

Reality: RentalCover manages the policy and claims process through their own support team and online account system at RentalCover.com, independently of us.

Expectation: "I can just call DiscoverCars to add a few more days of protection to my existing insurance policy."

Reality: Once a booking is confirmed, existing policies cannot be modified or extended; instead, you can visit RentalCover.com to purchase a completely new policy for any additional rental days.

💡 Did You Know?

RentalCover operates as a digital-first provider, which allows claims and policy management to be handled quickly through your online account.

What to do next To view your policy documents or start a claim, activate your account using the RentalCover confirmation email. Look for the reference number ending in “-INS” and click the activation link included in that email.