How can I find the rental office?
Finding your rental car should be one of the easiest parts of your trip!
You can easily find the exact pick-up instructions on the first page of your confirmation voucher, right under the rental supplier's contact information.
Step-by-Step Guide:
Just take a quick look for an email from DiscoverCars.com.
It never hurts to check your spam folder, just in case.
Simply click the link or attachment to open up your PDF voucher.
Keep an eye out for the section labelled "Pick-up Instructions" or "Location."
This is where you'll find exactly how to get your keys! It will gently guide you on whether the car is "In Terminal," if you'll be hopping on a "Shuttle Bus," or if a friendly representative will "Meet & Greet" you.
It's always helpful to read through the specific details, like which exit to use or where the shuttle stops.
If you have a "Meet & Greet," just look for a staff member holding a sign with your name or the supplier's logo, which saves you from having to search for a physical office.
If you arrive at the location and can't quite spot the desk, shuttle, or representative, giving the supplier a quick call using the phone number on your voucher is a great way to get back on track.
They'll happily guide you to their exact spot in real-time!
💡 Did you know?
If you ever have trouble finding your email, you can simply log in to the "My Booking" section on our website or app to download your voucher instantly!
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