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What is Booking Credit?

Booking Credit is a virtual balance in your DiscoverCars.com account that can be used to pay for the online prepayment of future bookings on our website. It is valid for 3 years from the date it was issued.

Step-by-Step Guide:

1How to Get It

You’ll typically receive Booking Credit if you cancel a prepaid reservation more than 48 hours before pick-up, or as a goodwill gesture from our support team.

2How to Use It

No voucher code is needed! Just start a new booking on our website using the same email address linked to your original reservation.

3Automatic Application

At checkout, our system will automatically recognise your email and deduct your available credit from the “Pay Now” portion of the total.

4Check Your Balance

You can see your current balance anytime by logging into “My Booking” section using your original booking number and email address.

Expectation:

"I can use my credit to pay the rental supplier at the counter."

Reality:

Booking Credit can only be used for the online prepayment on the DiscoverCars.com website. 
It cannot be used to pay the balance due at the rental desk or for deposit holds.

Expectation:

"I’m stuck with this credit forever if I don't rent a car soon."

Reality:

If it came from a cancelled reservation (not a bonus or gesture of goodwill), you can usually convert it to a cash refund - just check your cancellation email for a “Withdraw” link.

💡 Did You Know?

Booking Credit is flexible! If your new rental costs less than your credit balance, the leftover amount stays in your account for your next adventure.

What To Do Next:

Ready to plan your trip? Start a search using your registered email address. 
If you’d like a cash refund and are eligible, just click the withdrawal link at the bottom of your cancellation confirmation email.

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