Can I pick up or drop off the car if the rental desk is closed?
Yes, picking up or dropping off your car outside of standard business hours is often possible, though it may require a little advance planning.
Step-by-Step Guide:
Review the “Business Hours” section on your voucher or on the car offer page before booking. This shows exactly when the rental desk is open.
Many suppliers offer an out-of-hours pick-up service if you need the car when the desk is closed.
When booking a new trip: If you enter a late-night or early-morning pick-up time during your search, any required out-of-hours fee is already included in the displayed price.
When modifying a booking: If you later change your pick-up time to outside business hours, the supplier may add an extra fee, usually payable at the desk.
For airport pick-ups, always add your flight number. This allows the supplier to track delays.
However, a flight number does not guarantee the office will stay open indefinitely.
If your flight is significantly delayed past closing time, it’s best to call the supplier directly to confirm they can still assist you.
Returning the car after closing is often straightforward because many suppliers provide a secure key drop box. However, some locations may not offer this option or may apply an after-hours return fee. It’s a good idea to ask the rental agent at pick-up how the return process works if you plan to drop off the car when the desk is closed.
💡 Did you know?
At many major international airports, rental desks operate 24 hours a day.
When you search using your exact travel times, our system automatically shows suppliers that are open or offer out-of-hours services for those times.
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