How can I add or cancel Roadtrip Protection?
Whether you need to secure your trip or adjust your plans, we’ve made managing your Roadtrip Protection (Mobility Protection) simple and transparent.
Step-by-Step guide:
Roadtrip Protection (Mobility Protection) is an optional product provided by Sincera Insurance.
You can add it:
- During the initial booking process on DiscoverCars.com
- To an existing booking at any time before your scheduled pick-up time
You can cancel your Roadtrip Protection before your rental starts. The type of refund you receive depends on when you cancel.
Before 23:59 local time on the day before your scheduled pick-up: You’ll receive a refund to your original payment method. To cancel, go to your "Manage Booking" page and select "Cancel Protection".
From 00:00 local time on your scheduled pick-up day until your pick-up time: You can still remove your Roadtrip Protection through your "Manage Booking" page. However, the refund will be issued as a non-refundable Booking Credit.
Once your rental period has started, Roadtrip Protection becomes non-refundable.
"I can get a partial refund if I don’t use the car for the full rental period."
Once the scheduled pick-up time has passed, Roadtrip Protection (Mobility Protection) is non-refundable, not even partially.
💡Did You Know?
Once added, your coverage applies in all countries or regions where the use of the rental vehicle is permitted under your rental agreement.
If you plan to cross the border, you must arrange permission with the rental supplier in advance. A cross-border fee may apply, depending on the supplier and destination.
What To Do Next:
If you are considering cancelling, please visit your "Manage Booking" page before your scheduled pick-up day to ensure you receive a full refund for your cancelled coverage.
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