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What is covered by RentalCover?

RentalCover Protection offers comprehensive reimbursement for many costs that are often excluded by standard rental policies. This premium protection is designed to give you extra peace of mind by covering some of the most vulnerable parts of the vehicle and common hidden fees.

What Your Protection Includes:

1Exterior & Underbody

includes damage to the vehicle’s bodywork, doors, roof, and undercarriage.

2Glass & Tires

Windows, mirrors, wheels, and tyres are included in the protection.

3Theft & Keys

The policy covers vehicle theft as well as key replacement or lockout fees.

4Incidental Fees

RentalCover reimburses administrative charges from the supplier related to the damage, along with towing costs and relocation fees.

5Loss of Use

You’re protected against “Loss of Use” fees, which are charges the rental company may apply while the vehicle is being repaired and temporarily unavailable for rental.

Expectation:

"If there is damage, RentalCover will pay the supplier directly so I don't have to pay anything out of pocket."

Reality:

RentalCover uses a reimbursement process. Any damage or deductible is first settled between you and the rental company, and then you can submit a claim through your RentalCover account to receive reimbursement.

Expectation:

"Since I have full protection through RentalCover, the rental desk will waive my security deposit."

Reality:

RentalCover does not waive the supplier's security deposit requirement. The rental desk still places the standard security deposit when you pick up the vehicle.

Expectation:

"RentalCover protects everything related to my rental, including extras like child seats or roof racks."

Reality:

Coverage applies to the vehicle itself, such as bodywork, tires, and glass. It does not extend to added extras or modifications like child seats, GPS units, or bike racks.

Expectation:

"I can use RentalCover for any vehicle I book, including luxury supercars or high-end sports cars."

Reality:

Protection is designed for standard rental categories. Certain high-end sports cars, supercars, or specialized vehicles may follow different eligibility rules depending on the country.

💡 Did You Know?

RentalCover includes automatic geographic coverage for many non-US rentals when the supplier allows cross-border travel, and additional drivers listed on the rental agreement are included at no extra cost.

What To Do Next:

To view your full policy wording or start a claim, activate your RentalCover account using the confirmation email with a reference ending in “-INS.” Simply click the activation link in that email to access your policy details and claims portal.

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