It says the additional driver is included, but if I try to add it, there’s a fee. Why?
If your rental offer includes a "Free Additional Driver," there's no need to select the "Additional Driver" option during checkout! If you happen to click that extra option online, our system simply assumes you're asking for a second extra driver, which adds a small fee to your total.
Step-by-Step Guide:
First, verify that your specific car offer lists "Free Additional Driver" or "Additional Driver Included" right in the rental details.
Simply skip the "Additional Driver" box under the optional extras page during checkout.
When you arrive at the rental counter, the local agent will happily add your travel companion to your rental agreement for free!
Just make sure your additional driver is present at the desk with their own valid driver's license and passport or ID.
"I need to type the additional driver's name into the website to 'reserve' their spot on the coverage."
Additional drivers are simply registered right at the rental counter rather than online. Adding them during checkout usually acts as a request to pay for an extra service, which can bypass the wonderful free benefit already included in your package.
"Since the additional driver is free, my 22-year-old friend can drive at no extra cost."
A "Free Additional Driver" means the standard daily rental fee for that extra driver is nicely waived! However, if the extra driver is under 25 (or over 70), the supplier might still apply their standard age-related surcharges (like a Young Driver Fee) when you arrive at the desk.
💡 Did You Know?
You won't need to put the additional driver's name anywhere on your online booking! As long as the main driver's details are correct, your travel companion simply needs to show up at the desk with their license ready to go.
What To Do Next:
If you haven't booked just yet, feel free to proceed through checkout without checking the extra driver box.
If you already booked and accidentally paid for the extra driver, please reach out to our support team! We'll gladly remove the duplicate charge and refund you the difference.
Was this helpful?
