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After your rental

Post rental charges & issues

How much are the administration fees for processing traffic fines?I was charged a cleaning fee. Can I claim it back?Why did I lose money on the security deposit refund due to exchange rate fluctuations?Why did I receive charges after the rental?Why has my security deposit not been returned yet?

Invoices & feedback

How do I request an invoice?Is my booking statement or receipt a valid tax invoice?What is the difference between a booking receipt and a VAT invoice?

Issues after rental

I left something in the car. How to get it back?How do I share my experience with you?Who can I contact with my concern?

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