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Our agency is located 800 meters from the arrival gate - a dedicated shuttle will pick you up at the terminal exit with a tablet indicating your name. In case of delayed arrival, please call or message the agency at +355 68 909 0217. Prepare your rental: We recommend downloading the Free2Move application on your smartphone ahead of your rental journey. Find your reservation in the “Booking” tab on your mobile application. Upload all your documents - Driving Licence, ID & your payment card details (PO for Key Accounts) to the application to insure a smooth and hygienic experience. Upon arrival at our offices, please make your way to our rental desk so the rental agent can validate your uploaded documents. After validation, you will be asked to follow the vehicle inspect process using the app. Final stage is for the inspection to be validated and for you to sign the agreement using the app. You are Free 2 Move. Few details about the rental process Security Deposit must be carried out before the rental, without deposit rental is not possible. The deposit: Your Credit Card will be pre authorised 72 hours prior to the reservation Or immediately if the reservation is sooner. The vehicle must be returned to the same condition and with the same amount of fuel to avoid additional charges. Please take care while performing the handover & return inspection process with accordance to the application to avoid any errors.Any missing inspection details will be charged a fee You will need to bring the following documents for each driver: Your debit or credit card used for the deposit (it must be in the lead driver's name); A valid form of ID with the same name and address as the licence A valid driving licence for each driver of the vehicle (in case your licence is in a foreign language, thank you for presenting an official translation), WARNING: Without these items, our agents will not give you the vehicle.LOCALIZATIONThe Customer expressly and unconditionally authorizes the Supplier (or any other subject this might instruct) to monitor at distance by satellite alarm system, or similar device, the correct use and working of the rented vehicle.

Please clarify drop-off instructions with the supplier upon pick-up.

Representative will be waiting with a sign at the arrivals exit

Please clarify drop-off instructions with the supplier upon pick-up.

Representative will be waiting with a sign at the arrivals exit

Please clarify drop-off instructions with the supplier upon pick-up.

After passing customs, exit the arrivals hall. An ACE Rent a Car representative will be waiting outside the arrivals door, in front of KFC, holding a sign with the name. The shuttle will take to the office located 4 minutes from Tirana International Airport.

Please clarify drop-off instructions with the supplier upon pick-up.

After exiting the terminal, turn left. Walk through the parking area towards Hotel Airport Tirana. The OtoQ rental station is on the ground floor of the hotel, facing the main road. For further assistance, contact OtoQ at: +355 682 042 222

Please clarify drop-off instructions with the supplier upon pick-up.

After passing customs, exit the arrivals hall. An ACE Rent a Car representative will be waiting outside the arrivals door, in front of KFC, holding a sign with the name. The shuttle will take to the office located 4 minutes from Tirana International Airport.

Please clarify drop-off instructions with the supplier upon pick-up.

LOCATION OUTSIDE THE ARRIVALS TERMINAL Exit the Arrival Terminal, walk 100 meters through the bus station, turn right and exit the Airport area, across the way and proceed towards the Hotel Airport Tirana (3 minutes walk). You will find our office next to the Hotel Airport Tirana. In case of troubles in finding the location please call the phone number 00355 682 011 000

Please clarify drop-off instructions with the supplier upon pick-up.

LOCATION OUTSIDE THE ARRIVALS TERMINAL Exit the Arrival Terminal, walk 100 meters through the bus station, turn right and exit the Airport area, across the way and proceed towards the Hotel Airport Tirana (3 minutes walk). You will find our office next to the Hotel Airport Tirana. In case of troubles in finding the location please call the phone number 00355 682 011 000

Please clarify drop-off instructions with the supplier upon pick-up.

LOCATION OUTSIDE THE ARRIVALS TERMINAL Exit the Arrival Terminal, walk 100 meters through the bus station, turn right and exit the Airport area, across the way and proceed towards the Hotel Airport Tirana (3 minutes walk). You will find our office next to the Hotel Airport Tirana. In case of troubles in finding the location please call the phone number 00355 682 011 000

Please clarify drop-off instructions with the supplier upon pick-up.