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RentScape at Lyon St Exupéry Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The car we had was very good and it was changed at short notice because we needed something different. However, overall the cars felt well used and some lacked care and maintenance because the team were stretched.
Cons: Their service was very good except on drop off we had to wait extra time for our lift to the airport as two passengers jumped the queue. We were told the boss would be taking us instead but he never arrived and we stood in the freezing cold for the original driver (who was excellent) to return.
Pros: Very competitive price. Snow socks and tyres included
Pros: Larger vehicle at good rate.
Cons: As above plus don’t need angry shuttle drive flashing and hooting other cars who are not sure where to go!
Pros: Friendly staff.
Cons: Shuttle vehicle was in line with approach, so could not see Rentscape motif on vehicle - took some time to find. Both shuttle drivers were taking calls without headsets or Bluetooth. This meant that to change gear, the steering wheel was left with no control - one hand on the phone, one on the gearlever. I don't think this is legal, and I certainly didn't think it was safe. Car was not in agood state with scratches and damaged bumpers. I accepted this as I had a cheap rental, but others may not.
Pros: The representatives we're polite and easy to deal with. Simple process to follow for picking up and dropping off vehicle. We liked the fact that the rental company was a little further away from the airport as it allowed up additional time to familiarize ourselves with the vehicle.
Cons: Nothing negative to report. Cheapest company we could find at short notice.