How do I make a claim under Full Coverage?

Coronavirus Update

Here is the latest information concerning COVID-19 and renting a car on DiscoverCars.com.

We are working around the clock to keep up with the constantly-changing situation throughout the world so we can provide you with up-to-date information regarding travel restrictions, rental branch opening hours, shuttle services, safety measures, and more. Our Customer Support team is ready to assist you any time, night or day.

If seeking general travel advice, we strongly recommend consulting the guidance of your government and the World Health Organization.

Your health and safety are of the utmost importance to us.

If you do travel, we want you to be as safe as possible while doing so. Thus, we have added information in our search results letting you know which rental companies are disinfecting their vehicles to prevent the spread of the virus.

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A badge is shown next to all cars that we have confirmed are disinfected between each and every renter.

Search filter

Use the filter on the left-hand side of the search results to only see vehicles that are confirmed to be thoroughly disinfected.

We understand your need for flexibility.

We’d like to tell you that we’ve become more flexible, but the truth is that we were always flexible. If you need to change the dates of your rental or you decide to travel somewhere else, you can modify your booking in the My Booking section without charge (although the rental price may change).

How do I make a claim under Full Coverage?

It is easy to make a claim under Full Coverage with Discover Cars. You will need to provide us with all the necessary information and documents related to the incident, the full list of which is available in our Terms and Conditions and the Full Coverage voucher attached to your confirmation email. Once we receive all of the information, we will review it, analyse it, and then refund you for charges and costs related to the incident if warranted.

Coronavirus Update

Your health and safety are of the utmost importance to us.

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Search filter

We understand your need for flexibility.

Frequently Asked Questions

How do I make a claim under Full Coverage?