Frequently Asked Questions
What happens if my hire car gets damaged?
If your hire car gets damaged the first thing to do is to contact the car hire agency. If your hire car has only basic insurance, you will have to cover the damages up to your excess amount.
If you have purchased Full Coverage from Discover Cars, you will need to Contact Us and provide us with all the information about the accident. Once we receive the necessary documents, we’ll analyse the situation and then refund you for charges and costs related to the damage if warranted
If you have purchased any insurance with the car hire provider, you will need to contact the provider.
If you have your own insurance, you will need to contact your insurance company and follow their procedure for claims.