COVID-19 Update

Coronavirus Update

Here is the latest information concerning COVID-19 and renting a car on

We are working around the clock to keep up with the constantly-changing situation throughout the world so we can provide you with up-to-date information regarding travel restrictions, rental branch opening hours, shuttle services, safety measures, and more. Our Customer Support team is ready to assist you any time, night or day.

If seeking general travel advice, we strongly recommend consulting the guidance of your government and the World Health Organization.

Your health and safety are of the utmost importance to us.

If you do travel, we want you to be as safe as possible while doing so. Thus, we have added information in our search results letting you know which rental companies are disinfecting their vehicles to prevent the spread of the virus.


A badge is shown next to all cars that we have confirmed are disinfected between each and every renter.

Search filter

Use the filter on the left-hand side of the search results to only see vehicles that are confirmed to be thoroughly disinfected.

We understand your need for flexibility.

We’d like to tell you that we’ve become more flexible, but the truth is that we were always flexible. If you need to change the dates of your rental or you decide to travel somewhere else, you can modify your booking in the My Booking section without charge (although the rental price may change).

Frequently Asked Questions

What is my hire car’s fuel policy and can I change it?

Different car providers have different fuel policies and customers are usually offered several options. The fuel policy will always be shown underneath the picture of each offer. Some of these are the following:

Full to Full: In this case, the fuel tank will be full when you pick up the car, and the company will expect you to drop off the car with a full tank. 

Same to Same: In this case, the fuel tank will be provided with a certain amount when you pick up the car, and you’ll be expected to return the car with the same amount of fuel. 

Full to Empty (also known as pre-purchase): With this option, you will have to pay for a full tank of fuel before you pick up the car. If you return the car with unused fuel in the tank, you may or may not be compensated for it—this varies by car provider.

Pre-purchase with a partial refund: In this case, you pay for a full tank and are allowed to return the car with any amount of fuel in the tank, from empty to full. If you choose this option, you will have to pay a service fee, but you will be compensated for any unused fuel in the tank when you return the car.

In some countries, companies are not allowed to charge extra fees for any missing fuel, while it is allowed in others. It is always best to consult the rental conditions before you hire a car. You will find these when you do a search for a hire car on our website. Just click on the Rental Conditions to see more information about the car's fuel policy.

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