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Frequently Asked Questions

What is a voucher?

A Voucher is an official hire confirmation document issued to a customer by Discover Cars. It contains the car hire company’s confirmation number, the car's pick-up and drop-off instructions, the hire conditions, information about the driver, as well as the address and phone number of the hire company.

The Voucher also contains the full price that you will be required to pay when picking up the car. We always give you all the information and details about your hire so that you are fully in control of your trip. If upon pick up you’re asked to pay for something that is not listed in the Voucher or if the car hire provider tries to sell you a product against your wishes, please contact our Customer Support team for assistance.

The Voucher is attached to the confirmation email, and we will also send you a separate link through which you can access and download your Voucher at any time.

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