COVID-19 Update

Coronavirus Update

Here is the latest information concerning COVID-19 and renting a car on DiscoverCars.com.

We are working around the clock to keep up with the constantly-changing situation throughout the world so we can provide you with up-to-date information regarding travel restrictions, rental branch opening hours, shuttle services, safety measures, and more. Our Customer Support team is ready to assist you any time, night or day.

If seeking general travel advice, we strongly recommend consulting the guidance of your government and the World Health Organization.

Your health and safety are of the utmost importance to us.

If you do travel, we want you to be as safe as possible while doing so. Thus, we have added information in our search results letting you know which rental companies are disinfecting their vehicles to prevent the spread of the virus.

Badge

A badge is shown next to all cars that we have confirmed are disinfected between each and every renter.

Search filter

Use the filter on the left-hand side of the search results to only see vehicles that are confirmed to be thoroughly disinfected.

We understand your need for flexibility.

We’d like to tell you that we’ve become more flexible, but the truth is that we were always flexible. If you need to change the dates of your rental or you decide to travel somewhere else, you can modify your booking in the My Booking section without charge (although the rental price may change).

Frequently Asked Questions

Am I going to get the exact vehicle that I booked?

Generally, we can not guarantee that you will be given a specific car model, only that the car will be of the specific category you have chosen. We can guarantee the fuel type, the number of passenger seats in the car, and the approximate amount of luggage space. The category of the vehicle will be indicated when you make your booking, and it will also appear in your Voucher. To see offers for only one specific car category, you can use the filter found at the top of the page of search results. 

If you want to be guaranteed a certain make and model of car, look for the Car Model Guaranteed badge in the search results or use the filter under Special Offers.

Was this article helpful?
Glad to hear it!
Got it, thanks! We’ll use your feedback to improve our help articles.
Have more questions? Submit a request
We use cookies to improve your experience. By accepting you agree with our cookie policy.