COVID-19 Update

Coronavirus Update

Here is the latest information concerning COVID-19 and renting a car on DiscoverCars.com.

We are working around the clock to keep up with the constantly-changing situation throughout the world so we can provide you with up-to-date information regarding travel restrictions, rental branch opening hours, shuttle services, safety measures, and more. Our Customer Support team is ready to assist you any time, night or day.

If seeking general travel advice, we strongly recommend consulting the guidance of your government and the World Health Organization.

Your health and safety are of the utmost importance to us.

If you do travel, we want you to be as safe as possible while doing so. Thus, we have added information in our search results letting you know which rental companies are disinfecting their vehicles to prevent the spread of the virus.

Badge

A badge is shown next to all cars that we have confirmed are disinfected between each and every renter.

Search filter

Use the filter on the left-hand side of the search results to only see vehicles that are confirmed to be thoroughly disinfected.

We understand your need for flexibility.

We’d like to tell you that we’ve become more flexible, but the truth is that we were always flexible. If you need to change the dates of your rental or you decide to travel somewhere else, you can modify your booking in the My Booking section without charge (although the rental price may change).

Frequently Asked Questions

How do I update the details of my reservation?

If you would like to update the details of your reservation, we recommend that you either contact our Customer Support team or, if there is at least 48 hours before the start of your hire, submit a modification request using the My Booking section.

You can update details such as the main driver’s name and surname, the rental dates, and the category of the car. You can also add extras or various insurance policies. We will evaluate your request, check if the requested changes are possible or available, update your booking, and inform you about the updates in a confirmation email.

If you would like to modify your booking after you have picked up the car, you will need to contact the car hire provider. You will find their phone number on your Voucher.

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