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Frequently Asked Questions

How do I update the details of my reservation?

If you would like to update the details of your reservation, we recommend that you either contact our Customer Support team or, if there is at least 48 hours before the start of your hire, submit a modification request using the My Booking section.

You can update details such as the main driver’s name and surname, the rental dates, and the category of the car. You can also add extras or various insurance policies. We will evaluate your request, check if the requested changes are possible or available, update your booking, and inform you about the updates in a confirmation email.

If you would like to modify your booking after you have picked up the car, you will need to contact the car hire provider. You will find their phone number on your Voucher.

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