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Thrifty at Vancouver Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Good car which was in new-like condition; clean; drop-off service was nice and friendly.
Cons: The wait times for picking up the car was unacceptable. After waiting in line for 1.5 hours, we still had to wait for another 20 minutes as there was a waitlist for cars (we had booked the most basic option), even though we had come on time and by the time we finished queuing it was 1.5 hrs past the booking time.
Pros: Nice and polite.
Cons: All ok.
Pros: Not much at all, would actively seek to not rent through them again
Cons: Multiple hidden and non-negotiable fees (Winter Tyre fee, airport tax, air conditioner surcharge recovery fee), constant up selling and didn’t have the car we ordered in stock. This meant we had to wait for another car to be located with the correct tyres to be cleaned and made ready for us. Thrifty we’re going to charge us for providing this new car (as it was an upgrade on the car we had ordered) but then decided to waive this fee and rightly so. Car was wet and still somewhat dirty when we fi
Pros: Good and easy renting procedure and reliable car
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
At the time of pick up customers will be required to pay the amount of the rental and a deposit.
Prices for extras are shown on the booking page.
Additional drivers are allowed free of charge.
Delivery/collection service is not provided.
Alternatively, for rates that include Fuel Purchase Option the first tank of gas is included. Customers do not have to refuel the vehicle prior to return.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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