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Surprice at Warsaw Train Station
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Abysmal customer service from the car rental company on the ground. We were treated very disrespectfully. Additionally, the car had serious issues with the throttle during one day. NEVER AGAIN.
Pros: The price is competitive and the agent was at least friendly.
Cons: I had to wait one hour for the drop off. The agent would not pick the phone nor call me back for hours and hours. The car was dirty inside and outside, there was even one bottle of Sprite on the back seat. My wife had called the previous day to ask if the car had been "sanitised" and it was confirmed to her, so it was disappointing.
Cons: No winter tyres.
Pros: Polite and professional, good car
Cons: Time to pick up and drop off