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Surprice in Bucharest (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: we were ripped off by these people...they didn't recognise the insurance we had paid for and insisted we take out another coverage.... the same happened to other people we met in the office....it was a scam to screw overseas tourists... very dishonest.... I doubt I will be getting back my 100 EUR deposit....they know clients are leaving the country so can do what they like...they should be reported to the police.
Pros: Definitely not worth it. Car old, not efficient, only half tank full, no other options available and poor customer service provided
Pros: Stafan was Professional and caring.
Cons: I couldn't find the location in the app "Maps me "and those who come without SIM or Waze can't get to the place. Also the taxi driver who brought me to the place, got confused and had to call the agency to figure out how to get there
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 74 years.
A senior driver fee applies to drivers over the age of 71.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card. All credit cards must be capable of the following: Embossed; cards without this capability will not be accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Slovakia, Slovenia, Spain-Mainland.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 01.11 until 31.03) Winter tires are included in price.
Delivery/Collection service is available only by previous request.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes. If the customer is late for a return for more than 60 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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