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Routes Car & Truck Rentals at Auckland Airport
110 Montgomerie Rd
Airport Oaks, Mangere
Auckland 2022
0064 93 733 925
Pick-up instructions
ONCE YOU HAVE COLLECTED YOUR LUGGAGE AND CLEARED CUSTOMS, PLEASE CALL US TO ORDER YOUR SHUTTLE. DURING BUSINESS HOURS: PH (09) 979 7670. AFTER-HOURS AGENT, HEARTLAND HOTEL: PH 0800 404 204. DOMESTIC TERMINAL: TO MEET YOUR SHUTTLE, EXIT DOOR 9 NEAR JETSTAR AND PROCEED TO THE OFF-AIRPORT PICK-UP AREA AT THE FAR END OF THE PEDESTRIAN CROSSING TO THE FAR LANE. INTERNATIONAL TERMINAL: TO MEET YOUR SHUTTLE, EXIT DOOR 11 NEXT TO MCDONALD'S AND PROCEED TO THE PARKING - HOTEL, RENTAL OPERATORS SIGN.
Online check-in is a requirement for after-hours pick-ups. Check in at moderentals.co.nz/check-in at least 24 hours before your hire.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:30-17:30
Tue:08:30-17:30
Wed:08:30-17:30
Thu:08:30-17:30
Fri:08:30-17:30
Sat:08:30-17:30
Sun:08:30-17:30
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
MP
New Caledonia
Toyota RAV4
June 22, 2022
Pros: excellent friendly service, quick and efficient
AV
New Zealand
Toyota RAV4
February 7, 2022
Pros: money not refunded
Cons: money not refunded because we did not use car
CT
New Zealand
Toyota Hiace
June 2, 2021
Pros: The two men were awesome so friendly and helpful
Cons: Nothing it was all good!
MM
New Zealand
Mazda Demio
May 17, 2021
Pros: Answering the phone and pickup at the airport was very fast as well as extremely helpful.
AM
New Zealand
Toyota Hiace
May 10, 2021
Pros: Very friendly and efficient
Cons: Ease of being able to rent
Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Additional driver, Collision Damage Waiver (deductible: ~€ 1810.00), Theft Protection, Roadside Assistance (in the country of pick up), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 18 years.
A young driver fee of 15.08 EUR per rental applies to drivers under the age of 21.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Driver licenses will be accepted if issued in the following country(ies): Australia, Canada, New Zealand, USA, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
A young driver fee of 15.08 EUR per rental applies to drivers under the age of 21.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Driver licenses will be accepted if issued in the following country(ies): Australia, Canada, New Zealand, USA, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa.
Cash, Diners, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa.
Cash, Diners, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
It is forbidden to cross country borders.
Optional extras and services
Available special equipment: One way rental, GPS Navigation system, Young driver fee.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off
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Mon:08:30-17:30
Tue:08:30-17:30
Wed:08:30-17:30
Thu:08:30-17:30
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Thu:00:00-01:30; 05:00-23:59
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Thu:00:00-02:30; 05:00-23:59
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Tue:08:00-18:00
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Tue:08:00-17:00
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Tue:06:00-20:00
Wed:06:00-20:00
Thu:06:00-20:00
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Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
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