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Rhodium at Gibraltar La Linea Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: very helpful staff
Cons: hard to find office - was labelled as Goldcar, but no Rhodium sign.
Cons: Customer service was shockingly bad. Very rude staff, long queue. I asked to see the contract before signing, and was told it was not possible. The attendant said that a contract is not a contract until it is signed, and therefore I was not able to be party to the terms until it was signed. This is at best deceitful, at worse tantamount to fraud. They offered no alternative to a full charge of the deposit from my debit card, despite saying a 'hold' is the standard way for all cards. Dirty car.
Pros: Initial price.
Cons: Worst car hire experience ever. Car was not fit for the road and embarrassed to drive it. Car looked like it needed writing off
Pros: Fast pickup
Cons: Unable to find out-of-hours drop box at drop off location Hire company charged me for damage which was pre-existing
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