Lisbon Airport (LIS), Lisbon, Portugal
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Driver's country of residence is United States of America (USA) and age is 30-65
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Ok Rent A Car at Lisbon Airport

Rua Feneral Humberto Delgado 2 - Prior Velho
0034 902 360 636 / 00351 962 739 069
Pick-up instructions
When leaving the baggage reclaim area, pass customs and turn right. Get outside and you will see our courtesy bus with OK Mobility signage, which will transport you to our offices located just a few minutes from the Airport.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.

Canada
Peugeot 2008
August 13, 2022

Cons: Deux jours après la location, une lumière allume pour avertissement de problème. Nous avons du retourner à Lisbonne avec l'essence et les péages à nos frais. Donc lisez bien les petites lignes de votre contrat. Tout problèmes même si c'est pas votre faute est à vos frais et prendra votre temps.

Lithuania
Peugeot 3008
August 6, 2022

Pros: Nothing

Cons: Due to strikes in Germany our flight was cancelled less than 24 hours before boarding. Newly scheduled arrival time was 4 hours later and we asked to keep the booked car for 3.5 hours. We didn’t ask to change return time or price - just to keep the car that was booked for us. But the company disagreed. Pity that there’re no flexibility in such challenging situations. I would never use and recommend “ok rent a car” in the future

Canada
Peugeot 208
August 6, 2022

Pros: Quick, amicable, efficient.

Cons: Nothing.

Israel
Peugeot 308
August 1, 2022

Pros: nothing

Cons: after talking to discover rep they told us to email them the details so they could “investigate”. by that time we already almost lost our hotel reservation so we took the car for outrageous price, also our car was not there so they gave us smaller car for almost twice the price. never again discover.

United Kingdom
Seat Ibiza
July 31, 2022

Pros: Friendly staff

Cons: Didn’t get a car so can’t comment on it

United States of America (USA)
Peugeot Rifter
July 21, 2022

Pros: Friendly and helpful with providing information on tolls and payment info

Cons: They regarded any car that seated 5 as the same, despite the fact that I paid more for the largest 5 seater I could find to accommodate luggage. No reduction in costs was offered

Italy
Peugeot 2008
July 11, 2022

Pros: Una volta scelta l'auto, la hanno igienizzata ed è già una buona cosa.

Cons: All'aeroporto difficile da trovare, non sono stati chiari perchè si doveva cercare una persona che aveva la scritta OK MOBILY, e poi il transfert in zona industriale , siamo arrivati alle 09.30 poi per ritirare l'auto siamo arrivati alle ore 13.30 e perciò abbiamo perso tutta la mattinata.

United Kingdom
Seat Ibiza
June 18, 2022

Pros: They did try to sell extra insurance. When we looked at the reviews it seems that ok mobility will be very quick to charge for any minor scratches.

Cons: Extremely slow and inefficient in spite of “online check-in”.

United Kingdom
Seat Ibiza
June 1, 2022

Pros: Nothing in particular

Cons: Car pick up was booked for 10am. It took 90 minutes to hire the car. Very aggressive in their sales pitch to get you to buy their insurance and rent the gadget that is not needed to get through tolls.

United States of America (USA)
Peugeot 308 STW
May 29, 2022

Pros: They helped my find a gas station to fill up my tank upon return.

Cons: They neglected to tell me that the key fob recharged by resting on the console.

United Kingdom
Renault Clio
May 22, 2022

Pros: Friendly and informative.

Cons: Difficult locating shuttle bus on arrival to take us to rental offices. 20min wait at offices to be seen as just 2people on desk

United States of America (USA)
Seat Ibiza
May 6, 2022

Cons: Felt they tried to extract money from me for a microscopic paint chip that was either already on vehicle or was not anywhere big enough to actually claim damage.

Ireland
Renault Clio
April 26, 2022

Pros: Everything good so far

Cons: Nothing

Canada
Peugeot 308
April 19, 2022

Pros: The car itself was very nice

Cons: Luckily we took pictures of every mark on the car because when we returned it they were trying very hard to find new marks and kept repeating we would owe them 400+ euros for any new marks. Their upfront cost is low, but then they try to get you to add on insurance to avoid this charge and when we didn't add it, it became clear they would attempt to get extra money out of us in any way possible. I would not rent from them again.

United States of America (USA)
Nissan Juke
April 5, 2022

Pros: Quick and efficient

Cons: Not in the airport

United States of America (USA)
Seat Ibiza
March 30, 2022

Pros: The renters twice an i didn’t have a car at my arrival

Sweden
Renault Clio
January 13, 2022

Pros: Bad

Cons: Personnel

France
Renault Clio
January 9, 2022

Pros: Clean, friendly,

Cons: pick up point at the Airport, not very easy and assuring.

Slovakia
Nissan Juke
January 7, 2022

Pros: Car was clean and new.

Cons: Didn't provide mats for the floor of interior. Didn't properly check the car before rental (they were not doing it on purpose). Were trying to force more insurance for crazy amounts on me. Tried to scam me and charge me for scratches I did not do. Was EXTREMELY bad experience.

United States of America (USA)
Renault Clio
January 6, 2022

Pros: Not much - the car itself was a good quality/condition.

Cons: They were completely inflexible, rude, and are running a business seeking only to scam you out of money. It's unacceptable that you pick up a rental car in a dark parking garage with little light where you can't see any possible damages, and you return the rental car in daylight and they magically find damages that you didn't make.

United States of America (USA)
Renault Clio
December 11, 2021

Cons: There were many scratches on the car that were not recorded on pickup. I worried that I would be charged on my return. OK added a "junk" charge on pickup called a "diesel" fee!! 25 euros for what? I did not order a diesel car. That is what OK provided.

United States of America (USA)
VW Golf
December 10, 2021

Cons: would love to speak with someone about the rental

United States of America (USA)
Renault Clio
November 22, 2021

Pros: Nice people - spoke English and were efficient

Brazil
Fiat 500
November 21, 2021

Pros: Como não tinha o carro alugado, me deram upgrade em 2 categorias acima. Paguei alguns valores a mais por isso, mas no geral me ajudou muito.

Cons: O estorno do valor calção para proteção ainda não foi devolvido, assim como os pedágios não sei quanto.vou pagar, isso não está claro. A fila para retirar era absurda e somente 1 balcão ativo no atendimento.

Romania
Opel Zafira
November 8, 2021

Cons: Driver drop off approach

United States of America (USA)
Fiat 500
November 3, 2021

Pros: The only good part of the rental was the price but I guess you get what you paid for.

Cons: They tried to strong me into purchasing insurance from them at a much higher rate than the "full coverage" quote on the Discover Cars document. In addition, they accused me and charged me for damage to their vehicle despite the fact that the missing antenna was actually noted on the check out document when I rented the car. COMPLETELY BOGUS AND FRADULENT CLAIM. Vehicle was clean but I had to add oil to the engine after only 200 km of driving. Obviously it was not mechanically inspected before.

France
Renault Clio
October 31, 2021

Pros: Bon rapport qualité prix

Cons: un seul véhicule navette de 8 place, qui a du faire plusieurs voyage, sans prioriser les personne prioritaire (bébé et senior)

Philippines
Nissan Juke
October 24, 2021

Pros: Car was the expected model.

Cons: It’s too far from airport, too slow, and hard sell of additional insurance.

Portugal
Renault Clio
October 21, 2021

Cons: I would be very careful about scratches before sign the pick up form even if means more time spent during pick up

United States of America (USA)
Peugeot 308 STW
October 10, 2021

Pros: professional and helpful

United States of America (USA)
VW Golf
October 9, 2021

Pros: Nothing

Cons: They are scammers who tried to get us to pay for scratches that were already there when we rented the car. They purposely notated the scratches on the opposite part of where we pointed them to when we were renting the car. Abysmal customer service. Attitude and service changed when we told them we had our own insurance through discover rent a car and did not want theirs.

United States of America (USA)
Fiat 500
October 8, 2021

Pros: The car was clean and easy to drive. I liked having the toll pass to pay at the end. Please note, I am now in Costa Rica and using Discover local CR gov makes you buy insurance so it was a complete waste to buy the insurance ahead. This is also upsetting me. I am not in country and can't make phone calls to handle. Overall, I will never use Discover again and ensure to inform any of my friends. Where I thought I got a good price. They charged later on and it changed everything. Never again

United States of America (USA)
VW Beetle Convertible
October 7, 2021

Cons: My flight was late so OK cancelled my reservation and tried to rent a car to me at three times the booked rate.

United Kingdom
Fiat 500
October 2, 2021

Pros: not a lot

Cons: usual argument on price i paid against price quoted which it would seem i lost. no paperwork provided and no explanation e.mail. no telephone no or e.mail to discuss this bill which ended up being trble the original quote.

Canada
Nissan Juke
October 1, 2021

Pros: Quick drop off

United Kingdom
Fiat 500
September 28, 2021

Pros: They were friendly in person

Cons: They have not replied to my message to inform me when I will recieve my deposit back

Italy
Fiat 500
September 23, 2021

Pros: Stay away - it's a scam! When you pick up the car they try to sell you any kind of insurances (at double of the price that you paid for the rental, then if you insist that you only want to get what you booked - as I did - they charge you on drop off for un-existing or pre-existing "damages". Consider that on pick up it was me that I had to do the car inspection, marking on a paper all the scratches that I could see: a black car in a very dark area of the garage. I marked almost anything

Cons: took photos, but unfortunately that didn't work. On drop off, the car was examinated in the sunlight and... oops, a really small and invisible scratch appeared on the back - something that you hardly could see. After several discussions, there was nothing to do, we had to take the flight and had no time to further argue, it ended up that they had my card, and charged 260 euro for that. I definitely discourage anyone from renting anything with them

Spain
Renault Clio
September 23, 2021

Pros: The free shuttle

Cons: The info provided by them about the full coverage was limited

Switzerland
Nissan Juke
September 20, 2021

Pros: To tell them that it’s a scam!

United States of America (USA)
Fiat 500
September 17, 2021

Pros: Not much

Cons: See above.

Portugal
Renault Clio
September 16, 2021

Pros: NOTHING!

Cons: They are absolutely dishonest! Thieves!!!

United Kingdom
Renault Clio
September 14, 2021

Pros: Amazing car, absolutely loved driving it, was very helpful in making sure I had the best cover and drop off was extremely quick!

United States of America (USA)
Nissan Micra
September 12, 2021

Pros: The car was nice.

Cons: These guys are rip off artists. I have rented cars all over the world. They kept telling me that my two credit cards were debit cards, and would not allow me to rent without paying full coverage ($250) on top of my rental charge (only $80). So, what I thought was going to be a total of $80 turned out to be $330. They had me over a barrel because I had already taken a shuttle way off site, it was in the afternoon and everyone was shutting down, and I needed to drive 2.5 hours to get to hotel.

Ireland
Nissan Qashqai
September 8, 2021

Cons: Rude staff on return, who told me that I was obliged to bring the car back clean or be charged €70. I checked with people picking up their car at that time, who confirmed (like me) that this was not explained to them. The assistant then said it was in the contract.

Switzerland
Fiat 500
September 8, 2021

Pros: Just the drop of

Cons: Service is just bad. I wanted to expand the contract with one day. But therefore I had to drive all the way back to the company (said customer service) At the rental desk they said it is no problem, without any signature or something else. Could have be done by telephone. However I couldn’t reach the rental desk in Lisboa And not driving all the way back to Lisboa..

United Kingdom
Nissan Juke
September 7, 2021

Pros: Unfortunately we never used it as they would not take my Singapore MasterCard. So, as mentioned above we decided to lose 75 Euros rather than give them an extra 212 Euros.

United Kingdom
Renault Clio
September 1, 2021

Pros: My agent absolutely professional

Cons: Hard to find the depo it wasn't a big issue but navigation took me another location.

United Kingdom
Nissan Micra
August 31, 2021

Pros: team

Cons: prices and deposits

United Kingdom
Fiat 500
August 24, 2021

Pros: Collecting the car was straight forward but I had to take a taxi to their rental office as the minibus was taking too long and I didn't know if it will come or not.

Cons: The representative wanted to charge me for the car being dusty on the outside. Ridiculous. There was also a tiny (less then 1 cent coin) chip on the bonnet. Most companies indicate that there is a limit for liability. As a result I didn't record every little chip when renting. Finally, after I got the car and got to my destination 10km away I notice a bulge in the side of one tyre. I pointed this out when returning the car - the representative didn't see it. Again he wanted to charge me!

United States of America (USA)
Nissan Juke
August 23, 2021

Pros: Drop off was easy

Cons: They overcharged me on the insurance

Netherlands
Nissan Micra
August 22, 2021

Pros: Rent a car were great. Discover cars were awful

United States of America (USA)
Opel Zafira
August 21, 2021

Pros: Fast check out process, all documentation was done electronically.

Cons: Because I was offered a manual transmission car, I had to buy extra insurance to avoid possible issues since none of us knew how to drive the car

United States of America (USA)
Nissan Qashqai
August 20, 2021

Pros: I had full coverage and yet was charged in extra $600 . The agency said that I had a high deductible. This is a rip off.

United States of America (USA)
Fiat 500
August 19, 2021

Pros: The staff were polite

Cons: The car had mechanical issues

United States of America (USA)
Opel Zafira
August 18, 2021

Pros: fast shuttle to airport

Cons: slow pick-up

Portugal
Renault Clio
August 16, 2021

Pros: Very good, personal friendely.

Cons: Ok

Belgium
Renault Clio
August 10, 2021

Pros: Perfect service! Got a way better car than originally planned. Weren’t pushy for extra upgrades or insurances. Would definitely rent there again!

United Kingdom
Renault Clio
August 10, 2021

Pros: Car quality and cleanliness was quite good. The rental agents in Portugal were quite friendly and efficient

Cons: The extra fees for tolls weren't well explained before in the website before reaching the rental agency.

Portugal
Fiat 500
August 5, 2021

Pros: Fast pick up time

Cons: No response or contact after an issue and a reimbursement is needed.

Ireland
Fiat 500
August 3, 2021

Cons: Lots of hidden charges. Feels like a scam. I went in thinking I'd pay the €180 I owed on the booking. I was 5 mins late so that cost me €50 and even though I paid for insurance online, I was forced to pay for it again. €167 roughly and then there's €250 deposit that there's no mention of online. So I went in thinking I'd pay €180 and ended up spending almost €700. Terrible start to my holiday. Couldn't recommend to anybody after all that

France
Renault Clio
August 2, 2021

Pros: Good car

Cons: Location far from lisbon airport, pickup not at our terminal, baby seats not adapted, old and dirty with vomit.

United States of America (USA)
VW Golf
July 20, 2021

Pros: Friendly, fast and efficient.

United States of America (USA)
Peugeot 308 STW
July 14, 2021

Pros: The car only had 2k km on it and was in good shape.

Cons: Off parking shuttle. Return experience was horrible as they made up fake damages to the rims of the car and then argues with us for 20 minutes. Totally a con job and not acceptable. I will be disputing any claims/charges from them.

Slovakia
Fiat 500
July 14, 2021

Cons: I paid at your website “full insurance” but it wasnt truth as at the place i hd to pay for full insurance another 180€ for 6 days! Only for insurance - definitely not recommending .

United Kingdom
Fiat 500
July 3, 2021

Cons: Great service and very reasonably priced. Due to a rescheduled flight, we had to return the car outside of their operating times. The website said it would cost an additional 50E to do so, but then the agent quoted 80E plus the extra insurance. Opted not to do so. But overall, excellent service. Would use again.

United States of America (USA)
Nissan Qashqai
June 17, 2021

Pros: Absolutely awful service. Got charged $300 for a small scratch in a wheel that was almost surely already there. Will never rent from this company again, totally focused on getting as much money as possible from its customers.

United States of America (USA)
Nissan Juke
May 24, 2021

Pros: Nothing. They're liars and thieves and scammers. No matter what Discovercars claims, OK will charge you a hundred euros or more on top of that. It's a scam and these criminals should be investigated.

Germany
Nissan Juke
May 16, 2021

Pros: People are friendly and polite. Work fast.

Canada
Fiat 500
November 5, 2020

Pros: The efficiency of the rental

Cons: The location of the rental desk

France
Renault Clio
November 1, 2020

Cons: Publicité mensongere, le tarif payé online n’est pas accepté a l’agence qui demande de payer 10x le prix du booking! Du vol!

Hong Kong
Nissan Qashqai
October 27, 2020

Pros: Very helpful

Cons: None

United Kingdom
Fiat 500
October 22, 2020

Cons: do not accept credit card and they always demand other insurance values

Portugal
Peugeot 308 STW
October 21, 2020

Pros: Simpathy and efficiency service

Cons: The time we spend to take the car

Russian Federation
Fiat 500
October 20, 2020

Pros: They didn't accept my card because it is debit! They forced me to pay issuance 70eur! They gave car with broken door, didn't respond to call, so i brought car back and lost 3hours

Portugal
Nissan Juke
October 3, 2020

Pros: Price and good efficiency of the car agent...

Cons: that's all ok.

Germany
Fiat 500
September 27, 2020

Pros: Very cheap rental rate, uncomplicated pick up and drop off.

Cons: We booked an early pick up in the morning and waited about half an hour before deciding to call the rental office. Only after 3 attempts someone picked up. But then the shuttle came promptly.

Italy
Renault Clio
September 21, 2020

Pros: Car was fine, the agent polite and didn't insist to add more insurances.

Cons: The agency is few minutes away from the airport. No desk present inside.

Italy
Renault Clio
September 21, 2020

Pros: Nothing

Cons: after 21 days I still do not receive the deposit of 150 euros.

Netherlands
Renault Clio
August 26, 2020

Pros: Fast & efficient

Cons: I wasn't told that the car should be delivered back clean on the outside. I used the car for two weeks and the dust by the beach had left it dirty. I had to pay €20,- cleaning fee.

Denmark
Nissan Juke
August 23, 2020

Cons: Charged 760 EUR / 900 USD for a stone chip in the windscreen. Thieves !

United Kingdom
FIAT 500
August 22, 2020

Pros: Quick turnaround

Cons: Just had trouble finding office on return.

Portugal
Fiat 500
August 18, 2020

Pros: Friendliness

Portugal
Nissan Juke
August 5, 2020

Cons: The car was completely different from what was advertised. They overcharged for additional services without providing any initial clarification or explanation

Germany
Renault Clio
July 28, 2020

Pros: Nice car, higher category as ordered for the same Price.

Cons: Provider wanted to charge us 60,- Euro (!!!) for putting water on the car to "check wheater new damages are under the dirt". We returned the car cleaned from the inside and dusty from the outside but not fully dirty. Nobody told us that we have to return the car fully cleaned and it was not part of the contract. After an ambitious discussion we spend 10,- Euros extra, disapointing … Moreover, 45min waiting time bevor we could return the car.

Ireland
Renault Clio
July 11, 2020

Cons: the car wasn't logged on the system so manual paperwork had to be completed which delayed pick up

Portugal
Nissan Juke
July 2, 2020

Pros: The attention and education of the employee responsible for taking care of my rental.

Cons: They were not very flexible on giving an upgrade, as the car was not exactly what I was expecting.

Portugal
FIAT 500
April 2, 2020

Pros: The speed to pick up and drop off the car, and free credit car

Cons: lack of answer because of the pandemic situation. miss a portuguese telephone to reach the lisbon office directly.

Canada
Fiat 500
March 26, 2020

Pros: Fast efficient, knowledgeable

Cons: Pickup time at the airport ( 2 hours delay) unacceptable

Canada
Renault Clio
March 20, 2020

Pros: Very nice people super helpful.

Cons: The GPS we were provided did not work well and wasn’t configured for a North American tourist, language uploaded was limited to spanish and portugese , no french or english.

Portugal
Renault Clio
March 11, 2020

Pros: Good Service!

Cons: Variety of cars

Slovakia
Renault Clio
March 3, 2020

Pros: Good and reliable cars.

Cons: Communication and overall explanation before payment for the car.

Brazil
Nissan Juke
March 2, 2020

Pros: A Van estava me esperando no Aeroporto

Cons: O Carro não estava limpo.

Brazil
FIAT 500
February 28, 2020

Cons: The car was delivered by me on 14/feb in perfect conditions and so far 28/feb the amount of 1050.00 euros has not been deducted from my credit card statement, I tried to solve this problem by email through the OK rent car website 3 days ago, because I don't live in Europe, and so far I haven't received a return.

Portugal
Renault Clio
February 26, 2020

Pros: Efficiency of agents and overall condition of the car

Cons: only in lisbon airport, I would like to have this service in other places.

Netherlands
FIAT 500
February 21, 2020

Pros: The quality of the staff in Lisbon.

Cons: I had to wait at the airport for about 45 minutes! The car rental knew when I would arrive, I was there on time. Besides the long wait, the biggest problem is that there is no direct telephone number for the rental agency. I was inLisbon and I had to dial a number in Spain!! Besides that, this number didn't work either. The people at the rental agency tried to compensate the wait and the annoyance by giving me a better car. The staff is great but the fact there is no telephone number is crazy!

Portugal
FIAT 500
January 31, 2020

Pros: Staff is great

Cons: few options for different cars

United States of America (USA)
Nissan Micra
December 14, 2019

Pros: Professional

Cons: N/A

Portugal
FIAT 500
December 10, 2019

Pros: price and agents

Cons: the transfer was a little confuse. missing one person to talk how long should we wait.

Portugal
FIAT 500
November 30, 2019

Pros: price and Efficiency

Cons: a little bit dirty

United States of America (USA)
Nissan Micra
November 21, 2019

Pros: All as well.

Cons: All OK

Australia
Fiat 500
October 28, 2019

Pros: Easy quick and very cheap

Cons: Honestly can’t think of anything

United Kingdom
FIAT 500
October 2, 2019

Pros: Fast drop off

Cons: Long waiting time for the shuttle to the rental desk

Canada
VW Golf
September 6, 2019

Pros: Great service.

Cons: Nothing at this time. All good.

Portugal
Nissan Micra
September 5, 2019

Cons: You must be clear on the price and inform the customers that the price you offer the VAT is not included. Is to avoid surprises and complications

Netherlands
Renault Clio
September 4, 2019

Pros: Price, age of car and staff

Cons: Ferry service not in designated spot at airport, had to wait an hour. Phone support did not pick up but did charge 20+ euros for being on hold because its a Spanish number you need to call from Portugal with Dutch phone.

United Kingdom
Renault Clio
August 29, 2019

Pros: Cost, car cleanliness, car condition

Cons: Wait time for picking up the car (about 2 hours)

United Kingdom
Renault Clio
August 21, 2019

Pros: They were super friendly and accommodating. Very helpful at the time in suggesting/choosing an alternative vehicle.

Cons: I was charged a deposit for fuel, which wasn't on my booking contract. But mostly there was a very long queue and wait to collect the vehicle.

Australia
FIAT 500
August 18, 2019

Pros: Friendly, professional and efficient

Canada
FIAT 500
August 14, 2019

Pros: Quick and simple

Canada
Nissan Micra
August 14, 2019

Pros: Everything ok

Cons: Nothing

United Kingdom
FIAT 500
August 5, 2019

Pros: The car itself was excellent and my lack of damages and deposit release was very fast.

Cons: Lack of airport transfers, significant waiting times and innapropriate music played for young children during our return transit to Lisbon (rap music with sexual profanities and violent content).

United Kingdom
Nissan Micra
August 5, 2019

Pros: nothing as they couldnt even wait for us

Cons: everything - they didnt wait , we had no number to contact them , no clue about what to do...

United Kingdom
VW Golf
July 24, 2019

Pros: Not much. The guys in the office were nice enough but that's about it

Cons: Poor experience all round. Not enough cars available in anything other than economy range so there were loads of people not getting what they ordered. Approx 1.5 hours later we drove out in a cheaper class of car but with no discount! TBH it was a shambles and each person's rental / argument took many minutes to complete. Drop off 4 days later seemed no diferent and the same issues were apparent.

Canada
VW Golf
July 20, 2019

Pros: Brand new car, Kept the car on hold for me an extra day (got in late) and adjusted the rate accordingly. Extremely good value for the money. Have a credit card. Folks in front of me only had debit so they had to pay extra fees (deposit etc.). Very fast and no hassle drop off.

Cons: They are in the process of getting their Via verde transponders (toll) so none were available and had to pay tolls at the booth. Am still to see how they will charge me for the e-toll (plate reader) automatic tolls. Lady at the desk was sole employee to fill out the forms to pick up the car. They should have more desk employees to service customers on arrival

Portugal
FIAT 500
May 9, 2019

Pros: The simpathy and eficiebcy of the agents

Cons: the delay in attending people, dew the lack of agents

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  • 1
  • 5
  • A/C
  • Man.
Ok Rent A Car
$177.91 / per day

Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1100.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 18 years.
A young driver fee of 10.00 EUR per day applies to drivers under the age of 26, with a maximum of 300.00 EUR per rental.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.

In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with following payment methods: MasterCard credit card, VISA credit card.
The following payment methods are accepted: Maestro, Cash, Visa Debit Card, MasterCard debit card.
If the customer wishes to use Maestro, Visa debit card, MasterCard debit card, he/she will be required to purchase Super Insurance.
American Express is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Crossing country borders is allowed to the following countries: Andorra, France, Spain-Mainland.
International one-way rentals are allowed when requested in advance and for an additional charge, the amount of which varies according to the location.
The purchase of the following insurance(s): Cross Border Pack is mandatory.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains, Outside of business hours, Express Service, Young driver fee, Cross border fee.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery service costs from 20 EUR to 120 EUR, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
A deposit for a tank of fuel is required upon pick up.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge of 50 EUR.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  07:00 - 22:00
Tue:  07:00 - 22:00
Wed:  07:00 - 22:00
Thu:  07:00 - 22:00
Fri:  07:00 - 22:00
Sat:  07:00 - 22:00
Sun:  07:00 - 22:00

Top Suppliers at Lisbon Airport

Cael
Exceptional 9.5 / 255 reviews
+351927815771
Rua 25 de Abril, Lt. 2-A, 2685-368 Prior Velho
$91 - $316
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
EPI Rent a Car
Exceptional 9.4 / 155 reviews
+351914675027 / +351910929905 / +351916807478
Aeroporto Portela, 1700-008 Lisboa
$245 - $338
Working hours
Mon:08:01-21:59
Tue:08:01-21:59
Wed:08:01-21:59
Thu:08:01-21:59
Fri:08:01-21:59
Sat:08:01-21:59
Sun:08:01-21:59
RENTAUTO
Exceptional 9.2 / 61 reviews
+351218966320
Alameda Das Comunidades Portuguesas, 1700-111, Lisboa
$254 - $254
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Guerin
Exceptional 9.1 / 228 reviews
+351218486191 / +351218483232
Aeroporto Internacional Humberto Delgado Alameda das Comunidades Portuguesas
$78 - $458
Working hours
Mon:05:59-00:59
Tue:05:59-00:59
Wed:05:59-00:59
Thu:05:59-00:59
Fri:05:59-00:59
Sat:05:59-00:59
Sun:05:59-00:59
Movyng Rent A Car
Exceptional 9.1 / 117 reviews
+351210134927 / +351935531061
Aeroporto Humberto Delgado, 1700-111 Lisboa
$110 - $474
Working hours
Mon:08:31-19:29
Tue:08:31-19:29
Wed:08:31-19:29
Thu:08:31-19:29
Fri:08:31-19:29
Sat:08:31-19:29
Sun:08:31-19:29
Golfauto
Exceptional 9.1 / 44 reviews
+351913111287
Alameda Das Comunidades Portuguesas, 1700-111 Lisboa
$159 - $159
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Alamo
Exceptional 9.1 / 139 reviews
+351218486191
Humberto Delgado Intl Airport Lisbon, 1700-008
$107 - $219
SADORENT
Excellent 8.9 / 539 reviews
+351932734526 / +351217818296 / +351217818290
Rua José Fonseca Carvalho, 9, 2685-869 Prior Velho
$139 - $200
Working hours
Mon:08:00-19:59
Tue:08:00-19:59
Wed:08:00-19:59
Thu:08:00-19:59
Fri:08:00-19:59
Sat:08:00-19:59
Sun:08:00-19:59
Carwiz
Excellent 8.8 / 248 reviews
+351911920767 / +35191136020 / 351933086503
Aeroporto Lisboa Terminal 1, Rua Ary dos Santos 12 A Prior Velho
$100 - $102
Working hours
Mon:09:00-19:00
Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
Sat:09:00-19:00
Sun:09:00-19:00
BeRent
Excellent 8.7 / 219 reviews
+351262077098
Aeroporto Portela, Alameda Das Comunidades Portuguesas, 1700-111, Lisbon
$37 - $429
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Enterprise
Excellent 8.7 / 20 reviews
+351218486191
HUMBERTO DELGADO INTL AIRPORT,
$116 - $221
Keddy
Excellent 8.7 / 149 reviews
+351218401176
Aeroporto De Lisboa - area de rent-a-car, 1700-008 Lisboa
$24 - $113
Working hours
Mon:06:30-23:59
Tue:06:30-23:59
Thu:06:30-23:59
Fri:06:30-23:59
Sat:06:30-23:59
Sun:06:30-23:59
Key'n Go
Excellent 8.7 / 5 reviews
+351211411381 / +351211451381
Alameda das Comunidades Portuguesas, Lisboa - 1700-007, Lisboa
$82 - $87
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
SIXT
Excellent 8.7 / 336 reviews
+351255788199
Alameda das Com. Portuguesas, 1700-111
$84 - $206
Turisprime
Excellent 8.7 / 1152 reviews
+351913065616 / +351210410374
Rua 1º de Maio, 9 – Figo Maduro 2685-388 Prior Velho
$43 - $98
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Rent-a-Star
Excellent 8.6 / 75 reviews
+351913013327 / +351229400474
Rua da Guiné, 33 A 2685-337 Prior Velho, Lisbon
$77 - $79
Working hours
Mon:07:00-20:00
Tue:07:00-20:00
Wed:07:00-20:00
Thu:07:00-20:00
Fri:07:00-20:00
Sat:07:00-20:00
Sun:07:00-20:00
AUSOCAR RENT-A-CAR
Excellent 8.6 / 297 reviews
+351217815750
1700-007, Chegadas, Aeroporto de Lisboa, 008, Lisboa
$70 - $150
ValpiRent
Excellent 8.6 / 74 reviews
+351935010186
Humberto Delgado Airport, R. C, 1749-125 Lisboa
$87 - $120
Working hours
Mon:09:00-17:59
Tue:09:00-17:59
Wed:09:00-17:59
Thu:09:00-17:59
Fri:09:00-17:59
Sat:09:00-17:59
Sun:09:00-17:59
Global Rent a Car
Excellent 8.6 / 640 reviews
+351912907943 / +351910628505 / +351210966330
Avenida Severiano Falcão, 10; 2685-378 Prior Velho
$44 - $429
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Europcar
Excellent 8.6 / 32 reviews
+351218401176
Aeroporto De Lisboa - area de rent-a-car, 1700-008 Lisboa
$71 - $196
Working hours
Mon:06:30-23:59
Tue:06:30-23:59
Wed:06:30-23:59
Sat:06:30-23:59
Sun:06:30-23:59
Budget
Excellent 8.6 / 25 reviews
+351218435550
Aeroporto Portela Lisboa
$167 - $415
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Opcao Rent a Car
Excellent 8.6
+351935010186
Humberto Delgado Airport, R. C, 1749-125 Lisboa
$102 - $102
Working hours
Mon:09:00-17:59
Tue:09:00-17:59
Wed:09:00-17:59
Thu:09:00-17:59
Fri:09:00-17:59
Sat:09:00-17:59
Sun:09:00-17:59
National
National
Excellent 8.5
+351218486191
Humberto Delgado Intl Airport
Working hours
Mon:00:00-01:00; 06:00-23:59
Tue:00:00-01:00; 06:00-23:59
Wed:00:00-01:00; 06:00-23:59
Thu:00:00-01:00; 06:00-23:59
Fri:00:00-01:00; 06:00-23:59
Sat:00:00-01:00; 06:00-23:59
Sun:00:00-01:00; 06:00-23:59
Thrifty
Excellent 8.5 / 3 reviews
+351210413314
Aeroporto De Portela, LISBON-PORTELA AIRPORT
$128 - $217
Working hours
Mon:00:00-01:00; 06:00-23:59
Tue:00:00-01:00; 06:00-23:59
Wed:00:00-01:00; 06:00-23:59
Thu:00:00-01:00; 06:00-23:59
Fri:00:00-01:00; 06:00-23:59
Sat:00:00-01:00; 06:00-23:59
Sun:00:00-01:00; 06:00-23:59
CRC Car Rental Company
Excellent 8.4 / 303 reviews
+351210966330 / +351910628505
Aeroporto de Lisboa, 008, 1700-007 Lisboa
$65 - $982
Working hours
Mon:07:00-22:59
Tue:07:00-22:59
Wed:07:00-22:59
Thu:07:00-22:59
Fri:07:00-22:59
Sat:07:00-22:59
Sun:07:00-22:59
Drive on Holidays
Excellent 8.4 / 1873 reviews
+351219413324 / +351962247402
312, R. Fernando Namora 10, 2685-397 Prior Velho
$51 - $253
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Cheap rent
Excellent 8.3 / 8 reviews
+351911712592 / +351910034629
Rua Dos Atores, 2 Arm A01, 2685-210 Portela
$34 - $80
Working hours
Mon:08:30-22:00
Tue:08:30-22:00
Wed:08:30-22:00
Thu:08:30-22:00
Fri:08:30-22:00
Sat:08:30-22:00
Sun:08:30-22:00
Hertz
Excellent 8.3 / 1 reviews
+351219426300 / +351210410462
Alameda das Comunidades Portuguesas, 1700-008 Lisboa
$133 - $221
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Record-go
Excellent 8.3 / 615 reviews
+351211357424 / +351910655783 / +351910655655
Rua Prof. Henrique de Barros 11, 2685-338 Prior Velho
$36 - $134
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Centauro
Excellent 8.2 / 562 reviews
+351211303540 / +351308810777
Av. Severiano Falcao 2, 2685-378 Prior Velho
$73 - $93
Routes Car & Truck Rentals
Routes Car & Truck Rentals
Excellent 8.1 / 1 reviews
+351217818296
Rua José Fonseca Carvalho, 9, 2685-869 Prior Velho
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Avis
Excellent 8.1 / 24 reviews
+351218435550
Alameda das Comunidades Portuguesas, 1700-111 Lisboa
$167 - $332
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
GreenMotion
Excellent 8.1 / 2 reviews
+351927529579
Av. Infante D. Henrique 337, 1800-218 Lisboa,
$35 - $146
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Bravacar
Excellent 8 / 157 reviews
+351219405350 / +351961437790
Rua Martires De Timor 28, Rua Figo Maduro 2, 2685-311, Lisbon
$71 - $119
Working hours
Mon:08:01-19:59
Tue:08:01-19:59
Wed:08:01-19:59
Thu:08:01-19:59
Fri:08:01-19:59
Sat:08:01-19:59
Sun:08:01-19:59
Interrent
Excellent 8 / 125 reviews
+351211411381 / +351211451381
Alameda das Comunidades Portuguesas 1700-007 Portela de Sacavém 1700-007 Lisboa
$69 - $76
Working hours
Mon:07:30-23:00
Tue:07:30-23:00
Wed:07:30-23:00
Thu:07:30-23:00
Fri:07:30-23:00
Sat:07:30-23:00
Sun:07:30-23:00
Rhodium
Excellent 8 / 73 reviews
+351211451595 / +351221450472
Lisbon Airport
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Dollar
Very good 7.9 / 19 reviews
+351219426300 / +351218438661
Alameda das Comunidades Portuguesas, 1700-008 Lisboa
$119 - $199
Working hours
Mon:00:00-01:00; 06:00-23:59
Tue:00:00-01:00; 06:00-23:59
Wed:00:00-01:00; 06:00-23:59
Thu:00:00-01:00; 06:00-23:59
Fri:00:00-01:00; 06:00-23:59
Sat:00:00-01:00; 06:00-23:59
Sun:00:00-01:00; 06:00-23:59
Klass Wagen
Very good 7.8 / 240 reviews
+351308800132 / +351707502656
Rua Doro 5, 2680-032 Camarate
Working hours
Mon:00:00-23:00
Tue:00:00-23:00
Wed:00:00-23:00
Thu:00:00-23:00
Fri:00:00-23:00
Sat:00:00-23:00
Sun:00:00-23:00
Firefly
Very good 7.7 / 16 reviews
219426300
Aeroporto Gen Humerto Delgado
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Surprice
Very good 7.6 / 943 reviews
+351300509199
Rua Américo de Jesus Fernandes, Lote G, 1800 - 023
$51 - $253
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Ace Rent a car
Very good 7.5 / 45 reviews
+34902360636 / +18778223872 / +34971084916
R. Gen. Humberto Delgado 2, 2685-340
$44 - $46
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
First Rent
Very good 7.4 / 24 reviews
+351229568856
Alameda Das Comunidades Portuguesas, 1700-111 Lisboa
$164 - $378
Working hours
Mon:09:00-19:00
Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
Drive&Go
Very good 7.3 / 5 reviews
+351963661824
Avenida Marechal Gomes da Costa nº 21 E, Lisbon
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Goldcar
Very good 7.2 / 178 reviews
+351211451595 / +351211451381
Alameda das Comunidades Portuguesas 1700-007 Portela de Sacavém
$59 - $66
Working hours
Mon:07:30-23:00
Tue:07:30-23:00
Wed:07:30-23:00
Thu:07:30-23:00
Fri:07:30-23:00
Sat:07:30-23:00
Sun:07:30-23:00
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