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Leasys at Florence Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: there was no service and I still have not had my deposit back after having to cancel
Pros: Easy friendly
Pros: No nonsense. Really efficient.
Cons: Car was booked as ‘in terminal’ but the rental desk was at another location.
Pros: Faster than some other desks by alot
Cons: It wasn’t in the terminal, but that’s not leash’s fault. But the way discover cars website works
Cons: No windshield washer solution in the reservoir 🥴
Cons: I received the car with empty fuell tank even though in contract was “full to full” and if course it is impossible to return the car with 0 fuell level, so we lost money. The was a strong smell of tobacco in the car.
Cons: Front tires were under inflated which resulted in very dangerous rolling of the tires on gravel in the mountains. Car was a hybrid but battery pack was broken so it was lacking power and fuel efficiency. Payed for a child seat but got charged extra again when the car was dropped off. A fancy hasn’t been in touch with my email regarding this…
Pros: I have had to extend twice and they easily handled it over the phone
Cons: difficult to reach them by phone and email
Pros: Agents were not cooperating, I arrived 1 hour early to pickup car and the made we wait , when no other customers were waiting and then all of a sudden the car was ready
Cons: Rude agents , after a red eye flight, I don’t control arrival time and I was early and the agents at the desk were not accommodating and the lady agent had no mask on , I would stay away from Leasys in the future
Pros: Awesome customer service
Cons: Leasys was amazing.
Cons: car had paper towels in the door and in the ashtrays, was not so clean. Could not find anyone on drop off, addreess for drop off was not correct on maps, on the phone no one answered, i was chargedd extra 50 EURO for accesories, do not find anyone to answer me what that means.
Cons: They made a mistake when I had aflaty tire. It took them 5 days and a 280
Cons: Total chaos trying to get cars. The only name we knew from booking was Discover Cars but no company w/this name at airport car rental street. The woman at desk was rude & not helpful. She would not let us change or add driver(s) to contract + my wife had to do all the driving for 1 of the cars; not what we wanted. Worst person I ever dealt with. 1st time in my life I've written a negative review!
Cons: Nothing - agent was rude!
Cons: 1 front wheel had the spare (non alloy) wheel on it. The other had very low tread that may have been illegal. I was told if I wanted a car I would have to take that one as it was the only one available. Poor state of cleanliness. Leases details said the rental desk was in terminal. It wasn’t.