Cozumel Airport (CZM), Cozumel, Mexico
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Driver's country of residence is United States of America (USA) and age is 30-65
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Hertz at Cozumel Airport

Blvd. Aeropuerto Cozumel , Mexico , 77600
0052 018 007 095 013
Pick-up instructions
Please follow the signs to car rental area
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up
Business hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United States of America (USA)
Renault Kwid
March 5, 2024

Cons: This was actually a budget rental. High mile 76000 miles. Tire pressure gage kept coming on. Fees were double what was quoted on fast break reservation. We were charged for a low jack so we would not steal the car which over doubled our price. This was outrageous. Never again would I rent from this establishment. Never.

Canada
Renault Kwid
January 8, 2024

Pros: Nothing this hole experience was disaster. I guess for a booking agency you are missing the most important aspect of your core business the ability to book (reserve) for your clients.

Cons: Everything Discover took 235 from me and provided nothing no car no customer service. In essence I got robbed, if I don’t get a refund for my deposit.

United States of America (USA)
Volkswagen Vento
August 7, 2023

Pros: Car was good and it wasnt a long process to get the vehicle.

Cons: They changed my price substantially telling me I needed several coverages. I had already selected FULL coverage. I will not rent from the airport EVER again in Cozumel.

United States of America (USA)
Renault Stepway
July 30, 2023

Cons: After paying the deposit on line and having around two hundred dollars to pay on pickup we were charged around seven hundred dollars.

United States of America (USA)
Nissan Kicks
July 9, 2023

Pros: We were able to get a car.

Cons: Car had low tires. Could not find a rep to take the car back. Security had to find us someone. Even though it was 7/8 full, the rep said we still had to go fill it up or get penalized. At end, we were ripped off at a local gas station when we tried to fill the gas. Didn't realize it until we got back to agency. The rep just said, "that's normal. you will still get penalized for not having a full tank".

United States of America (USA)
Nissan Kicks
June 14, 2023

Pros: The car was clean

Cons: The insurance was confusing. I got vehicle coverage with my travel insurance but then had to pay extra to have access to the documents needed to file a claim if I had an accident.

United States of America (USA)
Kia Sedona
March 29, 2023

Pros: Helpful service agent. When car wasn’t available, directed us to alternate transportation so we could get to our destination without the rental.

Cons: There was no minivan available so we didn’t end up renting a car! Still trying to get my deposit refunded!

United States of America (USA)
Volkswagen Vento
March 22, 2023

Pros: Was stopped by law enforcement for registration check. The cars registration was 2yrs old.

United States of America (USA)
Renault Kwid
February 24, 2023

Pros: I needed a car

Cons: Would not honor rental voucher, charged me more

United States of America (USA)
Chevrolet Beat
December 30, 2022

Pros: Jeobany from Hertz at Cozumel airport went above and beyond. We picked up our car when our flight landed, and he was very courteous. When we couldn't get our rental car on the cargo ferry to get off the island, we had no choice but to return the car six days early. Without being asked, Jeobany arranged for our rental to be transferred to the Playa Del Carmen Hertz where we could pick up a car after crossing on the ferry. We would have wasted $700 if it weren't for him. He was a life saver!

United States of America (USA)
Volkswagen Jetta
December 23, 2022

Pros: HERTZ representatives were amazing. They upgraded me to an suv at no charge since I had already paid a fee when I reserved the car and they informed me that the few I had already paid does not apply towards the rental.

United States of America (USA)
Nissan Kicks
November 26, 2022

Pros: We needed a transfer to the ferry and the representative offered to drive us there

Cons: No issues except the car we rented wasn’t there. Had to opt for something different. Not their fault as our car hadn’t been returned when we got there

Most Popular Car Rental Deals

Cozumel Airport
Economy
Chevrolet Beat or similar
Chevrolet Beat
  • 4
  • 1
  • 4
  • A/C
  • Man.
Hertz
$114.23 / per day
Cozumel Airport
Compact
Chevrolet Beat or similar
Chevrolet Beat
  • 4
  • 2
  • 4
  • A/C
  • Man.
Hertz
$115.39 / per day
Cozumel Airport
Compact
Mitsubishi Mirage or similar
Mitsubishi Mirage
  • 4
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$116.54 / per day
Cozumel Airport
Intermediate
Renault Kwid or similar
Renault Kwid
  • 5
  • 2
  • 5
  • A/C
  • Man.
Hertz
$117.70 / per day
Cozumel Airport
Intermediate
Chevrolet Aveo or similar
Chevrolet Aveo
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$118.86 / per day
Cozumel Airport
Standard
Volkswagen Vento or similar
Volkswagen Vento
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$121.16 / per day
Cozumel Airport
Full-size
Chevrolet Cavalier or similar
Chevrolet Cavalier
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$137.34 / per day
Cozumel Airport
Premium
Volkswagen Jetta or similar
Volkswagen Jetta
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$195.10 / per day
Cozumel Airport
Standard SUV
Nissan Kicks or similar
Nissan Kicks
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Hertz
$195.10 / per day
Cozumel Airport
Intermediate SUV
Renault Stepway or similar
Renault Stepway
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Hertz
$195.10 / per day
Cozumel Airport
Full-size SUV
Dodge Journey or similar
Dodge Journey
  • 7
  • 1
  • 5
  • A/C
  • Auto.
Hertz
$310.62 / per day
The above prices are only approximate and were last updated at 20:33 on 2024-03-27. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 695.00), Theft Protection, Third Party Liability (TPL), Renters Liability Protection (RLP), Airport surcharge, Vehicle registration fee, State Tax.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In order to pick up the car, the following documents are required: passport, valid driver license, booking voucher, return flight ticket.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Crossing country borders is allowed to the following country: USA.
Information on the exact fee amount is available by request.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.

Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  00:01 - 23:59
Tue:  00:01 - 23:59
Wed:  00:01 - 23:59
Thu:  00:01 - 23:59
Fri:  00:01 - 23:59
Sat:  00:01 - 23:59
Sun:  00:01 - 23:59

Top Suppliers at Cozumel Airport

Avis
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Seat S.A. de C.V Aeropuerto S/n, Emiliano Zapata, 77600 San Miguel de Cozumel, Q.R.
$88 - $660
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Alamo
Alamo
Good 7.4
+529878690011
BOULEVARD AEROPUERTO Y AV 65, NORTE BIS
$61 - $76
Budget
Budget
Satisfactory 6.6 / 12 reviews
+529876881241
Aeropuerto Centro Internacional, 77600 San Miguel de Cozumel, Q.R., Mexico
$113 - $138
Working hours
Mon:08:00-19:00
Tue:08:00-19:00
Wed:08:00-19:00
Thu:08:00-19:00
Fri:08:00-19:00
Sat:08:00-19:00
Sun:08:00-19:00
MEX RENT A CAR
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+523346242114
ANTONIO GONZALEZ FERNANDEZ;
$29 - $55
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
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