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Goldcar at Barcelona Train Station
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: These people are notorious for scamming more money out of you. There is no other rental car company as bad as them
Cons: They refused to lease the car unless I paid them an extra 100 Euros for their insurance despite paying for fully comprehensive through discovery cars who we will never use or recommend again.
Pros: Nada
Cons: Fue una estafa. Me cargaron un seguro añadido aunque había pagado la cobertura total en la reserva on-line. No pude prolongar el alquiler, on-line, estando fuera de Barcelona. Un servicio nefasto
Pros: Very little. Entering and exiting the garage was easy.
Cons: They do not respect the terms of the agreement. Their policies are deceptive and include hidden fees. Their internal systems produce a lot of mistakes. The office is seriously understaff and is unable to deal with the standard work. This problem is made even worse that the agents have to constantly take time out to deal with problems created by Goldcar.
Pros: Pleasant people, easy to pick up and drop off, reasonable prices.
Cons: Long line in a very hot and small office, no A/C. Took a bit longer than expected for each person. The car was in a pretty bad shape. I had to spend quite some time marking scratches present on the car on the paper left in the drop box. I worry what would have happened if I left without evidence and returned the car, when the team there missed some of the scratches.
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