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Flex Rent a Car at Wroclaw Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Convenient location and easy drop off
Cons: There was nobody there to meet us with keys (we were blamed due to flight being delayed) so had to wait almost 2hrs in the airport to meet someone with the keys.
Pros: professional service
Cons: hard to find at the terminal
Pros: nothing at all poor customer service really unhelpfull
Pros: As a customer I appeared at the desk on time and provided ALL required documents: voucher, driving license, passport and a valid credit card in the same name and surname as the driver's license. Basically All requirements fulfilled but still refused to rent a car. Refusing to rent a car was therefore a fraud of Flex which apparently steals money from British customers having full names and initials of given names on their credit cards.
Cons: As a customer I appeared at the desk on time and provided ALL required documents: voucher, driving license, passport and a valid credit card in the same name and surname as the driver's license. Basically All requirements fulfilled but still refused to rent a car. Refusing to rent a car was therefore a fraud of Flex which apparently steals money from British customers having full names and initials of given names on their credit cards.
Pros: Terrible. The contract in English is not the same as what the Polish have. This meant I could not even rent the car. The problem is no information on the validity dates if your credit card. They ask for 60 days and won't rent the car to you if it is less. BUT, there is nothing in the contract or terms about this. Disgraceful!
Cons: They would not honour my contract and rent me a car because their terms are different from Discovery. Very upsetting and stressful. Never again will I hire from this company. I am awaiting return of deposit.
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