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Europcar at Bogota Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: After deciding to help us out and rent the cars we reserved, their service was good. They were thorough
Cons: They don’t check the reservations made online by an intermediary and didn’t have cars for us initially. They didn’t seem overly concerned in helping us out to begin with until we put up a fight and asked for a supervisor
Pros: The agent at the drop-off was extremely polite and helpful. My group was in a rush to get to the hotel and could not get a cab in 20 minutes. The agent, even though it was closing time, was friendly enough to go to a nearby hotel and find a private driver that agreed to drive us to our hotel. This was excellent customer service and very much appreciated!
Cons: It took nearly two hours to pick up two cars when we were the only customers.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The deductible/excess amount is from 700 USD to 1100 USD, depending on the car group.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
There is a charge of 4.76 USD per day per driver, with a maximum of 23.80 USD per rental.
Delivery/Collection service is available by previous request and for an extra charge of 35.70 USD.
Pick-up & Drop-off
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