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Economy rent a car at Merida Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Friendly people
Cons: They were not at the airport when we arrived (as they'd said they would be) and it took multiple calls and texts (and over an hour) to get someone there to drive us to the renal car company.
Pros: The quick checkout process. I liked that the car was a modern vehicle.
Cons: I disliked everything! The service is horrible. The lady at the front desk lies!! I read the contract. she had me pay for it first then went over the contract with me and had me sign things. She told me that if I fill it with more gas then they will return the money back. That was a lie. Then she claimed that in on that contract it says otherwise. Bullshit service. I don't recommend!! At that moment I would've preferred to pay more and go somewhere else with better service.
Cons: The car rental company in Mexico that partnered with Discover Cars wanted us to put down a $7,000 USD deposit to rent the car because we bought insurance with Discover Cars and not with them. We were not able to complete the rental and had to go elsewhere. I contacted Discover Cars customer service two weeks ago but communication is poor and I have yet to receive a refund.
Pros: Cheap, compared to other rentals available.
Cons: Leaving us waiting at the airport upon arrival and charging us $90 USD for a missing hubcap.
Pros: polite
Cons: Car radio was not funtional and was missing a knob, The seats had dried stains on them, There was some trash uncleaned from the last renter on the spare tire.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Renters from the following country(ies): United Kingdom must provide the following documents: photocard driving license in order to collect the car.
Renters from the following country(ies): Mexico must provide the following documents: proof of home address (e.g. Utility bill) in order to collect the car.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Young drivers are subject to a higher deductible/excess.
Crossing the border is not allowed if the vehicle was picked up in Leon, Guadalajara, Puerto Vallarta, San Jose del Cabo, Oaxaca.
crossing country borders is available on previous request at least 3 days before the pick up date.
Additional charges will be applied in case the car is crossing state or region borders.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
In no case will a refund be given for unused fuel.
If the customer is late for a return for more than 30 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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