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Dollar at Puerto Vallarta Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: I have satisfactorily rented with DiscoverCars several times in the past. This time the results were not good. Because the car was rented through a 3rd party - DiscoverCars - Dollar charged a very high rate for 3rd party insurance. The net result was that instead of saving money through DiscoverCars; I wound up paying ~ 50% more than the rate inclusive of insurance that I was quoted on a direct booking with a rental car company
Pros: Nothing
Cons: Way over charge and false advertising by discovercars.com
Cons: Insurance at desk was 2.5x the cost of the rental car. We cancelled the booking. Will never book through discover again.
Pros: truly nothing
Cons: They mislead the client about the price, insuance, and they are a third party and when you are present with the first party they have a hands off approach like 'oh that's not our fault, that's the third party fault'. We received some other suv WITHOUT surf racks and the ONLY reason we chose dollar / discover was because there was a model that was only $25 a day WITH surf racks. After waiting FOUR HOURS in the waiting room and no suv with surf racks we simply took the next available car.
Pros: Fast check-in when dropping off. Friendly staff
Cons: Very dirty inside...food (cashews) were all over from the previous renter
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 71.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: passport, valid driver license, booking voucher, return flight ticket.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following country: USA.
Information on the exact fee amount is available by request.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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